New Symantec WSS egress IP ranges

Friday, 27 August — 23 hours and 59 minutes
Complete
Complete

The scheduled maintenance has been completed.

Underway

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

The Symantec Web Security Service (WSS) will begin using new egress IP ranges on August 27, 2021. These ranges will provide support for over 25 new vPOPs which will be released at a later date, at no extra charge. The new vPOPs will improve the user experience by extending in-country content localization to users in countries not currently served by WSS. More information about the new vPOPs will be provided closer to general availability.

There will be no changes to existing IP ranges. Carefully review the information below to avoid disruption of service.

Required Action Prior to August 27, 2021

Third party applications that regulate connections by source IP address should be updated to accept connections from the new egress IP network listed below to ensure traffic proxied through WSS can reach the application.

• 168.149.178.0/24 • 168.149.179.0/26 • 168.149.179.64/27 • 168.149.179.96/27 • 168.149.180.0/24 • 168.149.181.0/25 • 46.235.155.0/24 • 46.235.156.0/27 • 46.235.156.32/27 • 46.235.156.64/27 • 46.235.156.96/27 • 46.235.156.128/27 • 46.235.156.160/27 • 46.235.156.192/27 • 46.235.157.0/26 • 46.235.158.0/27 • 46.235.158.32/27 • 46.235.158.64/27 • 46.235.158.96/27 • 46.235.158.128/27 • 109.68.56.0/27 • 109.68.57.0/27 • 109.68.57.32/27 • 109.68.57.64/27 • 109.68.57.96/27 • 109.68.57.128/27 • 109.68.57.160/27 • 109.68.57.192/27 • 109.68.57.224/27

Failure to make these changes could prevent users accessing third party web applications, or authenticating against the service using the Auth Connector (where applicable).

For a full list of IP networks used by WSS, please visit: https://knowledge.broadcom.com/external/article?legacyId=TECH242979

Reporting Problems Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/security.

For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://wss.status.broadcom.com.

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Americas
      • Buenos Aires, Argentina (GARBA)
      • Columbia, South Carolina (GUSCO)
      • Des Moines, Iowa (GUSDM)
      • Las Vegas, Nevada (GUSLV)
      • Los Angeles, California (GUSLA)
      • Mexico City, Mexico (GMXMC)
      • Montreal, Canada (GCAMO)
      • Portland, Oregon (GUSPO)
      • Sao Paulo, Brazil (GBRSP)
      • Washington, DC (GUSAS)
    • Point of Presence (POP) - APAC
      • Auckland, New Zealand (GNZAU)
      • Hong Kong (GCNHK)
      • Mumbai, India (GINMU)
      • Osaka, Japan (GJPOS)
      • Seoul, South Korea (GKRSE)
      • Singapore (GSGRS)
      • Sydney, Australia (GAUSY)
      • Taipei, Taiwan (GTWTA)
      • Tokyo, Japan (GJPTK)
    • Point of Presence (POP) - Europe And The Middle East
      • Abu Dhabi, UAE (GAEAD)
      • Amsterdam, the Netherlands (GNLAM)
      • Bucharest, Romania (GROBU)
      • Copenhagen, Denmark (GDKCP)
      • Dubai, UAE (GAEDX)
      • Dublin, Ireland (GIEDU)
      • Frankfurt, Germany (GDEFR)
      • Helsinki, Finland (GFIHE)
      • London, England (GGBLO)
      • Madrid, Spain (GESTO) ( Previously Madrid, Spain (GESMA))
      • Milan, Italy (GITMI)
      • Oslo, Norway (GNOOS)
      • Paris, France (GFRPA) / Paris, France (GFRVE)
      • Stockholm, Sweden (GSESK)
      • Zurich, Switzerland (GCHZU)
    • Point of Presence (POP) - Africa
      • Johannesburg, South Africa GZASO (Previously Johannesburg GZAJB)