Connectivity issues with Washington, DC (GUSAS1) data center

Resolved
Resolved

We have monitored Washington, DC (GUSAS1) data center for 12 hours and confirm service is fully operational. This incident is resolved.

Monitoring

We have identified the issue and have restored connectivity to the Washington, DC (GUSAS1) data center.

We will continue to monitor the data center for the next 12 hours and update when new information becomes available.

Update

We are continuing to investigate the cause of latency with the Washington, DC (GUSAS1) data center.

We will provide the next update at 17:00 UTC or when new information becomes available.

Update

We continuing to investigate the connectivity issues to the Washington, DC (GUSAS1) data center. Customers may experience latency whilst connecting to this data center.

We will provide updates when more information becomes available.

Investigating

We are currently aware of customers experiencing issues connecting to the Washington, DC (GUSAS1) data center.

We are currently investigating and will provide updates as soon as new information becomes available.

Began at:

Affected components