Enterprise EDR/Endpoint Standard - US Degraded Search Performance.

Resolved
Resolved

This incident has been resolved.

Monitoring

We have identified an issue with a service provider and are seeing improvement. We will continue to monitor as the system recovers.

Update

We are continuing to work on a fix for this issue.

Identified

We are currently experiencing issues with Search for Enterprise EDR - US and Endpoint Standard - US 1, 2, 5. We have identified the issue and are working towards a solution.

Security Impact: This impacts ability for analysts to perform searches.

Next update in 2 hours

We working diligently to restore the service to normal operations.

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • Dashboard
      • US 2
        • Dashboard
      • US 5
        • Dashboard
    • ENTERPRISE EDR
      • US
        • Enterprise EDR Search