Cloud Portal Emergency Maintenance on August 21, 2021

The scheduled maintenance has been completed.

Please be advised that the time duration for this maintenance has been extended. Here is the updated schedule:

Updated Schedule • Start Date: August 21, 2021, at 19:00 UTC • End Date: August 21, 2021, at 23:30 UTC

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Symantec, a division of Broadcom, is performing Cloud Portal emergency maintenance starting on August 21, 2021, at 19:00 UTC for a duration of 3 hours.

Impact • During the maintenance window, Cloud Portal will be unavailable. New portal logins will not be possible. • External API calls (CASB gatelets, CASB logs, audit logs, provisioning requests) will all fail. • Existing traffic will not be affected. Customers with user or group based policy (requiring an Auth Connector connection) connecting to a new datapod will not be able to resolve any user/group information. • Real-time traffic filtering will not be impacted by this maintenance.

All other aspects of our services are expected to function as normal.

Required Actions No customer action is required.

Schedule • Start Date: August 21, 2021, at 19:00 UTC • End Date: August 21, 2021, at 22:00 UTC