Toronto (GCATO1) Data Center Maintenance August 30, 2021

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Please be advised that the date/time for this maintenance has been changed. The impact however remains unchanged. Here is the updated schedule:

Updated Schedule • Start Date: August 30, 2021, at 16:00 UTC • End Date: August 30, 2021, at 23:00 UTC

Symantec, a division of Broadcom, will be performing maintenance in the Toronto (GCATO1) Data center. During this maintenance event all services will remain operational and available.

Timing The maintenance window will run on August 26, 2021 between 16:00 UTC and 23:00 UTC.

Customer Impact During this maintenance event all services will remain operational and available. The following describes what happens to connected clients, depending on access method used:

• Explicit proxy / Unified Agent / WSS Agent / SEP Agent / Proxy Forwarding: The service automatically redirects connections to active data pods within the same data center or geographic location. This is for information only, and the customer does not need to take any action. • IPSec: A short fail-over delay may occur as the load balancer directs traffic to another active data pod within the data center. This is for information only, and the customer does not need to take any action.

Reporting Problems If you experience issues following this maintenance, contact Technical Support. Support information is located at https://support.broadcom.com/security or on the main Web Security Service Portal page at https://portal.threatpulse.com/.

For real time updates and status visit and subscribe to Broadcom Service Status: https://wss.status.broadcom.com