Secure Access Cloud Planned US Maintenance on July 26, 2021

Monday, 26 July 6 hours

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Please note that the schedule for this maintenance has been updated. The impact remains unchanged.

Updated Schedule

  • Start Date: July 26, 2021, at 05:00 UTC
  • End Date: July 26, 2021, at 11:00 UTC

  • Scheduled

    On July 25, 2021, at 16:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (US) for a duration of 6 hours.

    As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

    Action Required To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the article.

    Impact During the maintenance window, customers may experience a temporary degradation of service.

    Original Schedule

  • Start Date: July 25, 2021, at 16:00 UTC
  • End Date: July 25, 2021, at 22:00 UTC

  • Began at:

    Affected components
    • Symantec ZTNA
      • Management Portal - Americas, Japan
        • Connectivity PoD US (South Carolina)
        • Connectivity PoD US (Oregon)
        • Connectivity PoD Japan (Tokyo)