Complete Ended: 21:00 UTC - 31 July 2021
Cloud Portal Maintenance on July 31, 2021
Symantec, a division of Broadcom, is performing Cloud Portal maintenance starting on July 31, 2021, at 20:00 UTC for a duration of 1 hour. Impact • Users tha...
Complete Ended: 00:00 UTC - 31 July 2021
CloudSOC Reach Agent and Direct traffic steering will be decommissioned
As previously announced , the legacy Reach Agent and Proxy/PAC steering to gw.elastica.net will no longer function as of July 30, 2021 at 20:00 UTC. Impact...
Web Security Service Announcement Oslo (GNOOS1), Zurich (GCHZU1), Bucharest (GROBU1) Maintenance
The Oslo (GNOOS1), Zurich (GCHZU1) and Bucharest (GROBU1) WSS sites will undergo maintenance beginning on July 30th, 2021 starting at 16:00 UTC, lasting for ...
Complete Ended: 21:00 UTC - 30 July 2021
Email Security.cloud Encryption Maintenance (Echoworx), July 30, 2021
Our encryption provider Echoworx will be performing planned maintenance on July 30, 2021, starting at 19:00 UTC, for the duration of 2 hours. Impact Echoworx...
Resolved Ended: 19:56 UTC - 30 July 2021
Directory Server Traffic Loss
We are currently experiencing latency from Mastercard directory server as of 13:20PM GMT 07/30/2021 impacting EMV3DS transactions. We are working on identif...
Complete Ended: 17:00 UTC - 30 July 2021
Web Security Service Announcement Wellington (GNZWL1), Hong Kong (GCNHK1) Maintenance
The Wellington (GNZWL1) and Hong Kong (GCNHK1) WSS sites will undergo maintenance beginning on July 30th, 2021 starting at 09:00 UTC, lasting for a duration ...
Resolved Ended: 16:10 UTC - 30 July 2021
Cloud Workload Protection Event Service Issue
We are aware of audit events not being processed in the cloud portal. This is impacting Cloud Workload Protection (CWP), Cloud Workload Assurance (CWA) and C...
Complete Ended: 11:30 UTC - 30 July 2021
Web Security Service Announcement Los Angeles (GUSLA1), Toronto (GCATO1) Maintenance
The Los Angeles (GUSLA1) and Toronto (GCATO1) sites will undergo maintenance beginning on July 30th, 2021 starting at 03:30 UTC, lasting for a duration of up...
Complete Ended: 03:00 UTC - 30 July 2021
VMware Cloud on AWS GovCloud Scheduled Maintenance
Subject: VMware Engineers will be performing maintenance that could impact access to the VMC GovCloud Console. Start Time: Thursday, July 29, 2021, 9:00 PM E...
Complete Ended: 01:00 UTC - 30 July 2021
Web Security Service Announcement Milan (GITMI1), Johannesburg (GZAJB1) Maintenance
The Milan (GITMI1) and Johannesburg (GZAJB1) WSS sites will undergo maintenance beginning on July 29th, 2021 starting at 17:00 UTC, lasting for a duration of...
Complete Ended: 23:12 UTC - 29 July 2021
US Analysis API Database Maintenance
We will be performance some required maintenance on the database infrastructure used by the US analysis API. This will involve a short downtime of approximat...
Resolved Ended: 19:53 UTC - 29 July 2021
Carbon Black Cloud Workload Protection - US Vulnerability Assessment Service Degraded
Description: CARBON BLACK CLOUD WORKLOAD PROTECTION - US Vulnerability Assessment Service is currently degraded. Some customers may experience intermittent ...
Complete Ended: 19:00 UTC - 29 July 2021
Web Security Service Announcement Auckland (GNZAU1), Tokyo (GJPTK1) Maintenance
The Auckland (GNZAU1) and Tokyo (GJPTK1) WSS sites will undergo maintenance beginning on July 29th, 2021 starting at 11:00 UTC, lasting for a duration of up ...
Complete Ended: 11:30 UTC - 29 July 2021
Web Security Service Announcement Las Vegas (GUSLV1), Ashburn (GUSAS2), Des Moines (GUSDM1) Maintenance
The Las Vegas (GUSLV1), Ashburn (GUSAS2) and Des Moines (GUSDM1) WSS sites will undergo maintenance beginning on July 29th, 2021 starting at 03:30 UTC, lasti...
Complete Ended: 03:59 UTC - 29 July 2021
Subject: Engineers will be performing maintenance that could impact new SDDC Provisioning Start Time: Wednesday, July 28, 2021, 9:00 PM Eastern Time (ET) End...
Complete Ended: 02:00 UTC - 29 July 2021
AppNeta Performance Manager Service Upgrade
Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...
Complete Ended: 00:18 UTC - 29 July 2021
VMware Tanzu Service Mesh - Scheduled Maintenance
Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: July 28, ...
Complete Ended: 00:00 UTC - 29 July 2021
WSS Agent for Windows Infrastructure Emergency Maintenance
Symantec, a division of Broadcom will be performing emergency maintenance on WSS Agent infrastructure on July 28, 2021, starting at 23:00 UTC for a duration ...
Web Security Service Announcement Frankfurt (GDEFR2), Amsterdam (GNLAM1), London (GGBLO1) Maintenance
The Frankfurt (GDEFR2), Amsterdam (GNLAM1) and London (GGBLO1) WSS sites will undergo maintenance beginning on July 28th, 2021 starting at 16:00 UTC, lasting...
Complete Ended: 22:00 UTC - 28 July 2021
Global Monitoring Points - Infrastructure Maintenance
On Wednesday, July 28th, AppNeta Engineering is planning to perform maintenance against our Microsoft Azure based Global Monitoring Point infrastructure. Thi...
Resolved Ended: 20:58 UTC - 28 July 2021
Drop in traffic VISA and Mastercard
We have observed a drop in volume impacting 3DS 1.0 and EMV3DS transactions starting at 18:36 GMT with Visa and Mastercard DS servers. We are currently inves...
Resolved Ended: 20:52 UTC - 28 July 2021
Degraded Rally Performance
We are aware of some customers experiencing degraded performance in Rally. We are currently investigating the cause of this issue and will provide updates as...
Complete Ended: 19:00 UTC - 28 July 2021
Web Security Service Announcement Singapore (GSGRS1), Taipei (GTWTA1) Maintenance
The Singapore (GSGRS1) and Taipei (GTWTA1) WSS sites will undergo maintenance beginning on July 28th, 2021 starting at 11:00 UTC, lasting for a duration of u...
Resolved Ended: 14:52 UTC - 28 July 2021
Rally Sandbox Unavailable
We are aware that the Rally Sandbox is unavailable. We are currently investigating the cause of this issue and will provide updates as new information become...
Complete Ended: 11:30 UTC - 28 July 2021
Web Security Service Announcement Mexico City (GMXMC1), Columbia (GUSCO1), Portland (GUSPO1) Maintenance
The Mexico City (GMXMC1), Columbia (GUSCO1) and Portland (GUSPO1) WSS sites will undergo maintenance beginning on July 28th, 2021 starting at 03:30 UTC, last...
Complete Ended: 11:00 UTC - 28 July 2021
Web Security Service Announcement Buenos Aires (GARBA1), Montreal (GCAMO1), Des Moines (GUSDM3) Maintenance
The Buenos Aires (GARBA1), Montreal (GCAMO1) and Des Moines (GUSDM3) WSS sites will undergo maintenance beginning on July 27th, 2021 starting at 21:00 UTC, l...
Complete Ended: 03:00 UTC - 28 July 2021
Subject: Engineers will be performing maintenance that could impact new SDDC Provisioning Start Time: Tuesday, July 27, 2021, 9:00 PM Eastern Time (ET) End T...
Complete Ended: 23:11 UTC - 27 July 2021
EMEA Analysis API Database Maintenance
We will be performance some required maintenance on the database infrastructure used by the EMEA analysis API. This will involve a short downtime of approxim...
Complete Ended: 23:00 UTC - 27 July 2021
Web Security Service Announcement Tel Aviv (GILTA1), Frankfurt (GDEFR1), Turin (GITTU1) Maintenance
The Tel Aviv (GILTA1), Frankfurt (GDEFR1) and Turin (GITTU1) WSS sites will undergo maintenance beginning on July 27th, 2021 starting at 15:00 UTC, lasting f...
Complete Ended: 22:00 UTC - 27 July 2021
VIP Maintenance July 27, 2021
Symantec, a division of Broadcom, will be performing a planned update of the VIP User Services. Impact There is no expected downtime and end users should not...
Resolved Ended: 21:52 UTC - 27 July 2021
Portal UI Issue
We are currently investigating a database replication issue. This is resulting in stale data being presented to customers on Cloud Portal. There is no impac...
Complete Ended: 19:00 UTC - 27 July 2021
Web Security Service Announcement Sydney (GAUSY1), Mumbai (GINMU2) Maintenance
The Sydney (GAUSY1) and Mumbai (GINMU2) WSS sites will undergo maintenance beginning on July 27th, 2021 starting at 9:00 UTC, lasting for a duration of up to...
Resolved Ended: 12:40 UTC - 27 July 2021
Email Datafeeds Certificate Issue
We are aware of an issue affecting the Datafeeds, whereby its currently presenting an expired certificate. Our engineers are currently investigating the issu...
Complete Ended: 10:26 UTC - 27 July 2021
CPHub Deployment
Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: July...
Resolved Ended: 07:42 UTC - 27 July 2021
AppNeta - Los Angeles, USA Monitoring Point Disruption
We are aware of an issue with the Global Monitoring Points in the Los Angeles, USA region that may affect Experience and Delivery monitoring data from this r...
Resolved Ended: 06:37 UTC - 27 July 2021
VMware Cloud on AWS Service Event Notification
VMware Cloud on AWS is investigating a potential service event. Our engineering teams are engaged and we will provide a progress update in the next 30 minute...
Complete Ended: 02:00 UTC - 27 July 2021
Complete Ended: 01:00 UTC - 27 July 2021
Web Security Service Announcement Helsinki (GFIHE1), Stockholm (GSESK1), London (GGBLO2) Maintenance
The Helsinki (GFIHE1), Oslo (GNOOS1), Stockholm (GSESK1) and London (GGBLO2) WSS sites will undergo maintenance beginning on July 26th, 2021 starting at 15:0...
Resolved Ended: 23:21 UTC - 26 July 2021
VMware Tanzu Mission Control Issue
VMware Tanzu Mission Control is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next...
Complete Ended: 22:07 UTC - 26 July 2021
Subject: VMware Engineers will be performing maintenance that could impact access to the Network and Security tab within the VMC GovCloud Console Start Time:...
Complete Ended: 14:30 UTC - 26 July 2021
Web Security Service Announcement - Osaka (GJPOS1) Maintenance
The Wellington (GNZWL1), Osaka (GJPOS1) and Mumbai (GINMU1) WSS sites will undergo maintenance beginning on July 26th, 2021 starting at 8:00 UTC, lasting for...
Complete Ended: 11:30 UTC - 26 July 2021
Web Security Service Announcement - Sao Paulo (GBRSP1), Ashburn (GUSAS1), Des Moines (GUSDM2) Maintenance
The Sao Paulo (GBRSP1), Ashburn (GUSAS1) and Des Moines (GUSDM2) WSS sites will undergo maintenance beginning on July 26th, 2021 starting at 03:30 UTC, lasti...
Complete Ended: 11:00 UTC - 26 July 2021
Secure Access Cloud Planned US Maintenance on July 26, 2021
On July 25, 2021, at 16:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (US) for a duration of 6 ...
Complete Ended: 06:10 UTC - 26 July 2021
DX SaaS Planned Maintenance on July 26, 2021
DX SaaS, a division of Broadcom, is performing maintenance starting on July 26, 2021, at 06:00 UTC, for a duration of 10 minutes. Impact During the maintenan...
Complete Ended: 04:22 UTC - 26 July 2021
CHG0258718
This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Reference ID: CHG0258718 Service Availability: A...
Complete Ended: 00:00 UTC - 26 July 2021
Email Security.cloud Maintenance for EMEA Network Infrastructure on July 25, 2021
Symantec, a division of Broadcom, is performing network maintenance in the EMEA region. This maintenance will begin on July 25, 2021, starting at 22:00 UTC, ...
Complete Ended: 22:00 UTC - 25 July 2021
Secure Access Cloud Planned EU Maintenance on July 25, 2021
On July 25, 2021, at 16:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (EU) for a duration of 6 ...
Resolved Ended: 15:29 UTC - 25 July 2021
AppNeta - Seattle, USA Monitoring Point Disruption
We are aware of an issue with the Global Monitoring Points in the Seattle, USA region that may affect Experience and Delivery monitoring data from this regio...
Resolved Ended: 12:14 UTC - 25 July 2021
VMware Skyline Issue
VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes. ...
Complete Ended: 05:14 UTC - 25 July 2021
IP Address and URL Changes CHG0243114
Per our previous correspondence on June 25, 2021, this notification is to inform you that the Clarity SaaS team has scheduled the following maintenance. You ...
Complete Ended: 05:13 UTC - 25 July 2021
Complete Ended: 05:12 UTC - 25 July 2021
Resolved Ended: 02:01 UTC - 25 July 2021
CARBON BLACK CLOUD ENDPOINT STANDARD - US 5 Event Processing Degraded - Monitoring Fix
Description: The Carbon Black Cloud team has deployed a fix to address the cause for event processing degradation and are monitoring the impact. ENDPOINT STA...
Complete Ended: 22:00 UTC - 24 July 2021
Email Security.cloud Maintenance for EMEA Network Infrastructure on July 24, 2021
Symantec, a division of Broadcom, is performing network maintenance in the EMEA region. This maintenance will begin on July 24, 2021, starting at 21:00 UTC, ...
Resolved Ended: 16:38 UTC - 24 July 2021
Resolved Ended: 16:37 UTC - 24 July 2021
Cloud Portal Performance Degradation
We are experiencing delays with the cloud portal. Customers attempting to use the portal during this time may experience delays when navigating pages. We are...
Complete Ended: 16:00 UTC - 24 July 2021
Email Security.cloud Maintenance for NAM Network Infrastructure on July 24, 2021
Symantec, a division of Broadcom, is performing network maintenance in the NAM region. This maintenance will begin on July 24, 2021, starting at 14:00 UTC, f...
Complete Ended: 14:00 UTC - 24 July 2021
Email Security.cloud ClientNet Portal and API Maintenance on July 24, 2021
Symantec, a division of Broadcom, is performing maintenance of the customer portal ClientNet beginning July 24, 2021, starting at 03:00 UTC, for a duration o...
Complete Ended: 01:00 UTC - 24 July 2021
Email Security.cloud Maintenance for EMEA Network Infrastructure on July 23, 2021
Symantec, a division of Broadcom, is performing network maintenance in the EMEA region. This maintenance will begin on July 23, 2021, starting at 23:00 UTC, ...
Resolved Ended: 14:41 UTC - 23 July 2021
Degraded performance in Rally
Complete Ended: 07:00 UTC - 23 July 2021
Subject: VMware Engineers will be performing extended maintenance that could impact access to the VMC GovCloud Console. Start Time: Thursday, July 22, 2021, ...
Complete Ended: 01:03 UTC - 23 July 2021
VMware Cloud on AWS - Emergency Maintenance Notice
Please be advised that VMware Cloud Services engineers will be performing emergency maintenance on the service. Start Time: July 22, 2021 23:30 UTC End Ti...
Resolved Ended: 21:09 UTC - 22 July 2021
Resolved Ended: 17:13 UTC - 22 July 2021
VMware Cloud Services Issue
VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 min...
Resolved Ended: 17:03 UTC - 22 July 2021
Carbon Black Cloud Audit & Remediation - US Public API Degraded
Description: CARBON BLACK CLOUD AUDIT & REMEDIATION US -- Some customers may experience intermittent failures or slowness when initiating a Live Response...
Resolved Ended: 15:55 UTC - 22 July 2021
AppNeta - Honolulu, USA Monitoring Point Disruption
We are aware of an issue with the Global Monitoring Points in the Honolulu, USA region that may affect Experience and Delivery monitoring data from this regi...
Complete Ended: 14:10 UTC - 22 July 2021
IP Address and URL Changes CHG0230215
Complete Ended: 14:09 UTC - 22 July 2021
IP Address and URL Changes CHG0230217
Complete Ended: 09:00 UTC - 22 July 2021
Email Security.cloud Maintenance for NAM Network Infrastructure on July 22, 2021
Symantec, a division of Broadcom, is performing network maintenance in the NAM region. This maintenance will begin on July 22, 2021, starting at 07:00 UTC, f...
Complete Ended: 08:51 UTC - 22 July 2021
VMware vRealize Log Insight Cloud - Scheduled Maintenance for DE region
Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: J...
Complete Ended: 08:30 UTC - 22 July 2021
Planned Maintenance for Symantec Messaging Gateway on July 22, 2021
Symantec, a division of Broadcom, is performing planned maintenance of Messaging Gateway beginning July 22, 2021, starting at 05:30 UTC, for a duration of 3 ...
Complete Ended: 07:14 UTC - 22 July 2021
VMware vRealize Log Insight Cloud - Scheduled Maintenance for US region
Resolved Ended: 06:45 UTC - 22 July 2021
Email Delivery Delays in NAM Region
We are aware of some customers provisioned on our NAM infrastructure experiencing delays sending and receiving emails. We have identified the cause of the is...
Complete Ended: 05:02 UTC - 22 July 2021
VMware vRealize Log Insight Cloud - Scheduled Maintenance for AU region
Complete Ended: 23:00 UTC - 21 July 2021
Seoul (GKRSE1) Data Center Maintenance July 21, 2021
Symantec, a division of Broadcom, will be performing maintenance in the Seoul (GKRSE1) data center. This maintenance will begin on July 21, 2021, at 15:00 UT...
Resolved Ended: 18:00 UTC - 21 July 2021
Resolved Ended: 17:03 UTC - 21 July 2021
Complete Ended: 15:52 UTC - 21 July 2021
IP Address and URL Changes CHG0230174
Complete Ended: 15:51 UTC - 21 July 2021
Complete Ended: 12:05 UTC - 21 July 2021
VMware Cloud Director - Scheduled Maintenance
Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: July 21, 2021...
Complete Ended: 11:00 UTC - 21 July 2021
Email Security.cloud Maintenance for NAM Network Infrastructure on July 21, 2021
Symantec, a division of Broadcom, is performing network maintenance in the NAM region. This maintenance will begin on July 21, 2021, starting at 09:00 UTC, f...
Resolved Ended: 09:39 UTC - 21 July 2021
Email Delays in EMEA Region
On July 21, 2021 between 10:39 UTC and 11:22 UTC, a small subset of customers provisioned on EMEA infrastructure may have experienced email delivery issues. ...
Resolved Ended: 06:40 UTC - 21 July 2021
Intermittent Console login failures with VMware Cloud on AWS Service
Complete Ended: 02:34 UTC - 21 July 2021
Complete Ended: 22:00 UTC - 20 July 2021
Web Security Service Reporting Maintenance July 20, 2021
On July 20, 2021, the WSS Reporting team will upgrade WSS reporting infrastructure to improve stability and continue to optimize the service. Impact WSS cus...
Complete Ended: 20:06 UTC - 20 July 2021
Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: July 20, 2021...
Complete Ended: 13:20 UTC - 20 July 2021
IP Address and URL Changes CHG0230169
Complete Ended: 13:18 UTC - 20 July 2021
Complete Ended: 05:10 UTC - 20 July 2021
DX SaaS EU Planned Maintenance on July 20, 2021
DX SaaS, a division of Broadcom, is performing maintenance starting on July 20, 2021, at 05:00 UTC, for a duration of 10 minutes in EU region. Impact During ...
Complete Ended: 01:00 UTC - 20 July 2021
Enterprise Monitoring Point Upgrade (Windows only)
Enterprise monitoring points (Windows only) will be upgraded on July 19, 2021 between 6pm and 9pm ET. This upgrade may result in a gap of up to 15 minutes in...
Resolved Ended: 23:58 UTC - 19 July 2021
US5 ENDPOINT STANDARD Event Processing Degraded - Investigating Cause
Description: US5 ENDPOINT STANDARD Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD Sensor. Events...
Resolved Ended: 21:06 UTC - 19 July 2021
App-03 - Monitoring Point Connections
app-03 has experienced a disconnection of Monitoring Points. This disconnection event occurred at 15:20 EST. AppNeta Engineering is monitoring the issue to e...
Complete Ended: 14:57 UTC - 19 July 2021
IP Address and URL Changes CHG0230163
Complete Ended: 14:56 UTC - 19 July 2021
Complete Ended: 07:00 UTC - 18 July 2021
Planned Monthly Maintenance July 2021
Arcot will be performing planned maintenance activity between 0100 GMT and 0700 GMT, 18 July 2021. During this time, teams will be performing standard databa...
Complete Ended: 19:00 UTC - 17 July 2021
Sandbox refresh for a single customer scheduled for 7:00 PM Mountain time 07/16/2021
Sandbox refresh for a single customer scheduled for 7:00 PM Mountain time 07/16/2021. During this time the Rally Sandbox Environment will not be available. ...
Complete Ended: 17:00 UTC - 17 July 2021
Email Security.cloud ClientNet Portal and API Maintenance on July 17, 2021
Symantec, a division of Broadcom, is performing maintenance of the customer portal ClientNet beginning July 17, 2021, starting at 12:00 UTC, for a duration o...
Complete Ended: 13:49 UTC - 17 July 2021
VMware Cloud Services - Scheduled Maintenance
Please be advised that VMware Cloud Services engineers will be performing maintenance on the service. Start Time: July 17, 2021 13:00 UTC End Time: July 1...
Complete Ended: 12:30 UTC - 17 July 2021
Email Security.cloud Phishing Readiness Maintenance on July 17, 2021
Symantec, a division of Broadcom, is performing planned maintenance of the Phishing Readiness service beginning on July 17 at 05:30 UTC, for a duration of 7 ...
Complete Ended: 09:00 UTC - 17 July 2021
15.9.2.1 Patch Deployment - CHG0236418
This notification is to inform you that the Clarity SaaS team will be performing the following maintenance to improve the performance and reliability of Clar...
Complete Ended: 03:30 UTC - 17 July 2021
VIP Maintenance on July 17, 2021
Symantec, a division of Broadcom, will be performing maintenance on VIP Services. Impact As part of this maintenance, the following changes will be implement...
Resolved Ended: 02:34 UTC - 17 July 2021
Severity 1 INC01136865
We are currently experiencing an issue that is affecting the service and are working to restore the service to normal operations as soon as possible. We will...
Complete Ended: 23:00 UTC - 16 July 2021
Zurich (GCHZU1) Data Center Emergency Maintenance July 16, 2021
Symantec, a division of Broadcom, will be performing emergency maintenance in the Zurich (GCHZU1) data center. This maintenance will begin on July 16, 2021, ...
Complete Ended: 22:00 UTC - 16 July 2021
Web Security Service Release Announcement
Symantec Web Security Service (WSS) will publish a new version of WSS Agent on July 16, 2021. This maintenance event will begin at 21:00 UTC, and last for a ...
Complete Ended: 19:36 UTC - 16 July 2021
CANCELLED: Email Security.cloud Maintenance for EMEA Network Infrastructure on July 17, 2021
Symantec, a division of Broadcom, is performing network maintenance in the EMEA region. This maintenance will begin on July 17, 2021, starting at 19:00 UTC, ...
Complete Ended: 19:35 UTC - 16 July 2021
CANCELLED: Email Security.cloud Maintenance for NAM Network Infrastructure on July 17, 2021
Symantec, a division of Broadcom, is performing network maintenance in the NAM region. This maintenance will begin on July 17, 2021, starting at 12:00 UTC, f...
Complete Ended: 18:43 UTC - 16 July 2021
Postponed 15.9.2 Upgrade
Due to a technical issue encountered during the upgrade of your Development environment to 15.9.2 (Service Status Reference ID: CHG0181902), we were unable t...
Complete Ended: 18:40 UTC - 16 July 2021
May 2020 SLA Report
The SLA for your Production Service for May 2021 is 99.95%
Resolved Ended: 16:25 UTC - 16 July 2021
Carbon Black Cloud Endpoint Standard - Integration Services V3 Event and Alert APIs
This only impacts customers who are still using the deprecated integrationServices v3 Event and Alert APIs. The integrationServices v3 Event and Alert APIs f...
Complete Ended: 09:30 UTC - 16 July 2021
Planned Maintenance for Symantec Messaging Gateway on July 16, 2021
Symantec, a division of Broadcom, is performing planned maintenance of Messaging Gateway beginning July 16, 2021, starting at 05:30 UTC, for a duration of 4 ...
Complete Ended: 04:00 UTC - 16 July 2021
CloudSOC Scheduled Maintenance for Global CASB Cloud July 15, 2021
Broadcom is performing scheduled maintenance Global CASB Cloud beginning July 15, 2021, starting at 20:00 UTC, for a duration of 8 hours. Impact During the m...
Complete Ended: 02:00 UTC - 16 July 2021
Subject: VMware Engineers will be performing maintenance that could impact access to the VMC GovCloud Console. Start Time: Thursday, July 15, 2021, 9:00 PM E...
Complete Ended: 21:00 UTC - 15 July 2021
Seoul (GKRSE1) Data Center Maintenance July 15, 2021
The Seoul (GKRSE1) WSS site will undergo maintenance beginning on July 15, 2021 starting at 16:00 UTC, lasting for a duration of up to 5 hours. • Expect the...
Resolved Ended: 19:10 UTC - 15 July 2021
Site Categorization Issue
We are aware that some customers may experience an issue with site reporting where some websites are categorized as “unknown”. We are currently investigating...
Complete Ended: 16:41 UTC - 15 July 2021
Symantec, a division of Broadcom, is performing network maintenance in the EMEA region. This maintenance will begin on July 17, 2021, starting at 12:00 UTC, ...
Complete Ended: 08:30 UTC - 15 July 2021
Planned Maintenance for Symantec Messaging Gateway on July 15, 2021
Symantec, a division of Broadcom, is performing planned maintenance of Messaging Gateway beginning July 15, 2021, starting at 04:30 UTC, for a duration of 4 ...
Complete Ended: 04:00 UTC - 15 July 2021
Zurich (GCHZU1) Data Center Maintenance July 14-15, 2021
Symantec, a division of Broadcom, will be performing maintenance in the Zurich (GCHZU1) data center. This maintenance will begin on July 14, 2021, at 16:00 U...
Complete Ended: 03:00 UTC - 15 July 2021
Enterprise monitoring points (Windows only) will be upgraded on July 14, 2021 between 8pm and 11pm ET. This upgrade may result in a gap of up to 15 minutes i...
Resolved Ended: 02:08 UTC - 15 July 2021
Canada - Production - Portal is unavailable
SaaS Portal is temporarily unavailable. We are triaging the issue
Canada - Staging - Portal is unavailable
Complete Ended: 02:00 UTC - 15 July 2021
Complete Ended: 15:30 UTC - 14 July 2021
Clarity SaaS Proactive Maintenance CHG0249608
The Clarity SaaS team will be performing proactive maintenance to maintain the performance and reliability of Clarity SaaS: Reference ID: CHG0249608 Service ...
Resolved Ended: 14:51 UTC - 14 July 2021
Reporting Issue
We are aware of customers experiencing issues with Scheduled Reports. Customers are unable to access archived reports and are not receiving the previously co...
Resolved Ended: 14:13 UTC - 14 July 2021
Resolved Ended: 12:00 UTC - 14 July 2021
Complete Ended: 10:30 UTC - 14 July 2021
Planned Maintenance for Symantec Messaging Gateway on July 14, 2021
Symantec, a division of Broadcom, is performing planned maintenance of Messaging Gateway beginning July 14, 2021, starting at 06:30 UTC, for a duration of 4 ...
Complete Ended: 04:30 UTC - 14 July 2021
DX SaaS Planned Maintenance on July 14, 2021
DX SaaS, a division of Broadcom, is performing maintenance in EU region on July 14, 2021, at 04:00 UTC, for a duration of 30 minutes. Impact During the maint...
Complete Ended: 04:00 UTC - 14 July 2021
CloudSoC Scheduled Maintenance for EU CASB Cloud July 13, 2021
Broadcom is performing scheduled maintenance on EU CASB Cloud beginning July 13, 2021, starting at 20:00 UTC, for a duration of 8 hours. Impact During the ma...
Complete Ended: 03:07 UTC - 14 July 2021
CANCELLED: Web Security Service Announcement Wellington (GNZWL1), Sydney (GAUSY1), Mumbai (GINMU1) Maintenance
The Wellington(GNZWL1), Sydney (GAUSY1) and Mumbai (GINMU1) WSS sites will undergo maintenance beginning on July 26th, 2021 starting at 8:00 UTC, lasting for...
Complete Ended: 03:01 UTC - 14 July 2021
Subject: VMware Engineers will be performing extended maintenance that could impact access to the VMC GovCloud Console. Start Time: Tuesday, July 13, 2021, 9...
Complete Ended: 01:55 UTC - 14 July 2021
Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: July 13, ...
Complete Ended: 23:00 UTC - 13 July 2021
Los Angeles (GUSLA11) Data Center Maintenance July 13, 2021
Symantec, a division of Broadcom, will be performing maintenance in the Los Angeles (GUSLA11) data center. This maintenance will begin on July 13, 2021, at 1...
Resolved Ended: 16:12 UTC - 13 July 2021
APM - Application Node App-03 Outage
Some customer on the application node App-03 may experience connectivity issues with their monitoring point or and/or slow data ingestion. We are working to ...
Complete Ended: 10:54 UTC - 13 July 2021
VMware Cloud Partner Navigator - Scheduled Maintenance
Complete Ended: 09:00 UTC - 13 July 2021
15.9.2.1 Patch Deployment - CHG0236407
Resolved Ended: 04:41 UTC - 13 July 2021
Severity 1 INC01132006
We experienced an issue that affected the service and has since been restored to normal operations. We will continue to monitor the service and are investig...
Complete Ended: 03:59 UTC - 13 July 2021
Complete Ended: 02:00 UTC - 13 July 2021
Complete Ended: 01:30 UTC - 13 July 2021
Subject: Engineers will be performing maintenance that could impact new SDDC Provisioning Start Time: Monday, July 12, 2021, 9:00 PM Eastern Time (ET) End Ti...
Resolved Ended: 21:34 UTC - 12 July 2021
Mobile Device Enrollment Service - New Device Enrollment Unavailability
We are aware of customers experiencing errors when enrolling new mobile devices. This doesn't affect devices that are already enrolled. We are working with o...
Resolved Ended: 13:56 UTC - 12 July 2021
AppNeta - Munich, Germany Monitoring Point Disruption
We are aware of an issue with the Global Monitoring Points in the Munich, Germany region that may affect Experience and Delivery monitoring data from this re...
Resolved Ended: 13:30 UTC - 12 July 2021
VMware Tanzu Mission Control Availability Issue
Complete Ended: 11:30 UTC - 12 July 2021
Secure Access Cloud Planned US Maintenance on July 12, 2021
On July 12, 2021, at 06:30 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (EU) for a duration of 5 ...
Complete Ended: 07:00 UTC - 12 July 2021
CloudSOC Scheduled Migration of CASB Mobile Gateway July 7-12, 2021
Broadcom is performing scheduled service migration of CloudSOC CASB Global Mobile Gateway from AWS to GCP beginning July 7, 2021, starting at 14:00 UTC for a...
Complete Ended: 21:00 UTC - 11 July 2021
Secure Access Cloud Planned EU Maintenance on July 11, 2021
On July 11, 2021, at 17:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (EU) for a duration of 4 ...
Complete Ended: 17:00 UTC - 11 July 2021
Planned Maintenance for WSS Web Isolation Customers - July 11, 2021
On July 11, 2021, the Web Isolation team will migrate the Web Isolation add-on service for Web Security Service (WSS) customers from Amazon Web Services (AWS...
Planned Maintenance for Americas WSS Web Isolation Customers - July 11, 2021
On July 11, 2021, the Web Isolation team will migrate the Web Isolation add-on service for Americas Web Security Service (WSS) customers from Amazon Web Serv...
Planned Maintenance for EMEA WSS Web Isolation Customers - July 11, 2021
On July 11, 2021, the Web Isolation team will migrate the Web Isolation add-on service for EMEA Web Security Service (WSS) customers from Amazon Web Services...
Planned Maintenance for APJ WSS Web Isolation Customers - July 11, 2021
On July 11, 2021, the Web Isolation team will migrate the Web Isolation add-on service for APJ Web Security Service (WSS) customers from Amazon Web Services ...
Resolved Ended: 16:33 UTC - 11 July 2021
VMware Tanzu Application Catalog Issue
VMware Tanzu Application Catalog is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the ...
Resolved Ended: 06:35 UTC - 11 July 2021
Intermittent drop in incoming Mastercard transaction traffic
We observed drop in incoming Mastercard transaction traffic for 3D Secure 1.0 between: 0540 - 0545 GMT 0546 - 0547 GMT 0551 - 0606 GMT No disruption was noti...
Complete Ended: 06:18 UTC - 11 July 2021
Please be advised that VMware Cloud Services engineers will be performing maintenance on the service. Start Time: July 11, 2021 04:30 UTC End Time: July 1...
Complete Ended: 02:49 UTC - 11 July 2021
VMware Skyline - Scheduled Maintenance
Please be advised that Skyline Engineers will be performing a routine maintenance to update our service with the latest security patches. Start Time: July ...
Complete Ended: 21:01 UTC - 10 July 2021
CHG0240673, CHG0237839 OS Patching and SSO Configuration
The Clarity SaaS team will be performing scheduled maintenance to improve the performance and reliability of Clarity SaaS Reference ID: CHG0240673, CHG023783...
Complete Ended: 21:00 UTC - 10 July 2021
CHG0240676, CHG0237839 OS Patching and SSO Configuration
The Clarity SaaS team will be performing scheduled maintenance to improve the performance and reliability of Clarity SaaS Reference ID: CHG0240676, CHG023783...
Complete Ended: 13:00 UTC - 10 July 2021
CHG0240666, CHG0237849 OS Patching and SSO Configuration
The Clarity SaaS team will be performing scheduled maintenance to improve the performance and reliability of Clarity SaaS Reference ID: CHG0240666, CHG023784...
Complete Ended: 08:00 UTC - 10 July 2021
Emergency Maintenance window planned for July 10th from 12:00am - 2:00am Mountain Time.
We will be undergoing Emergency maintenance to update some internal SSL certificates
Complete Ended: 02:43 UTC - 10 July 2021
Please be advised that VMware Skyline engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: July 10, 2021 02:00 ...
Resolved Ended: 22:49 UTC - 9 July 2021
Severity 1 INC01130456
Complete Ended: 22:48 UTC - 9 July 2021
CHG0236924, CHG0237844 OS Patching and SSO Configuration
The Clarity SaaS team will be performing scheduled maintenance to improve the performance and reliability of Clarity SaaS Reference ID: CHG0236924, CHG023784...
Complete Ended: 22:00 UTC - 9 July 2021
General Product Release Maintenance
Symantec, a division of Broadcom, will be conducting general maintenance to the Web Security Service. During this maintenance event all services will remain ...
Resolved Ended: 20:54 UTC - 9 July 2021
Connectivity issues with Beunos Aires (GARBA1) data center
We are currently aware of customers experiencing issues connecting to the Beunos Aires (GARBA1) data center. We are currently investigating and will provide...
Resolved Ended: 13:12 UTC - 9 July 2021
CloudSOC CASB Global Portal Issue
We are aware customers may be experiencing login errors when attempting to log into the management portal. We are currently investigating these errors and wi...
Complete Ended: 12:49 UTC - 9 July 2021
VMware vCloud Usage Insight - Scheduled Maintenance
Please be advised that VMware vCloud Usage Insight engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: July 09...
Complete Ended: 06:05 UTC - 9 July 2021
DX SaaS Planned Maintenance on July 9, 2021
DX SaaS, a division of Broadcom, is performing maintenance starting on July 9, 2021, at 06:00 UTC, for a duration of 5 minutes. Impact During the maintenance...
Resolved Ended: 01:06 UTC - 9 July 2021
AppNeta - Australia East Monitoring Point Disruption
We are aware of an issue with the Global Monitoring Points in the Australia East region that may affect Experience and Delivery monitoring data from this reg...
Resolved Ended: 21:41 UTC - 8 July 2021
US Logs Issue
We are aware of a small subset of customers in the US region experiencing errors downloading logs through the portal dashboard and Sync-API. We are handling ...
Resolved Ended: 16:04 UTC - 8 July 2021
We are aware of customers experiencing 404 error when trying to reach our Sandbox environment. We are currently investigating the cause of this issue and wil...
Resolved Ended: 14:02 UTC - 8 July 2021
Carbon Black Cloud Endpoint Standard - US 5 Managed Detection Degradation
We are currently experiencing a degradation in Carbon Black Cloud Endpoint Standard - US 5 Managed Detection. Our Managed Detection team are receiving some ...
Complete Ended: 13:00 UTC - 8 July 2021
Subject: VMware Engineers will be performing extended maintenance that could impact access to the VMC GovCloud Console. Start Time: Thursday, July 8, 2021, 5...
Complete Ended: 11:01 UTC - 8 July 2021
VMware vRealize Log Insight Cloud - Scheduled Maintenance
Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade Prod regions: AU...
Resolved Ended: 10:05 UTC - 8 July 2021
Tianjin, China - Monitoring Point Connections
Tianjin China has experienced a disconnection of Monitoring Points. This disconnection event occurred at 11:15AM EST. AppNeta Engineering is monitoring the i...
Complete Ended: 09:15 UTC - 8 July 2021
DX App Synthetic Monitor SaaS planned maintenance on 08 July, 2021 at 08:00 AM UTC
DX App Synthetic Monitor SaaS, a division of Broadcom, is performing maintenance starting on 08 July, 2021 at 08:00 AM UTC, for a duration of 45 minutes. Imp...
Complete Ended: 08:01 UTC - 8 July 2021
Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade in the US (Unite...
Complete Ended: 07:00 UTC - 8 July 2021
Rally Sandbox
There is a maintenance window for the Rally Sandbox Environment (https://sandbox.rallydev.com/) planned for Wednesday, July 07th beginning at 7pm (Mountain T...
Complete Ended: 04:15 UTC - 8 July 2021
DX SaaS Planned Maintenance on July 8, 2021
DX SaaS, a division of Broadcom, is performing maintenance on July 8, 2021, at 04:00 UTC, for a duration of 15 minutes. Impact During the maintenance period,...
Resolved Ended: 04:10 UTC - 8 July 2021
Log Download Issue
We are aware of customers experiencing issues downloading access logs. Customers are unable to receive the email containing link to retrieve logs. We are cu...
Complete Ended: 00:00 UTC - 8 July 2021
VIP Maintenance on July 7, 2021
Symantec, a division of Broadcom, will be performing maintenance on VIP User Services. Impact There is no expected downtime and end users should not experien...
Resolved Ended: 19:20 UTC - 7 July 2021
Rally is currently Unavailable
We have identified the cause of "503 Service Unavailable" error experienced by some customers and are currently working on mitigation. The next update will b...
Complete Ended: 13:20 UTC - 7 July 2021
VMware Cloud Director - Scheduled Maintenance (Americas)
Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: July 07, 2021...
Complete Ended: 04:15 UTC - 7 July 2021
Portal Planned Upgrade - Production on 07 July, 2021
Layer7, a division of Broadcom, is performing an upgrade to version 5.0.2 starting on 07 July, 2021, at 02:00 GMT, for a duration of 4 hours. Impact During t...
Complete Ended: 04:03 UTC - 7 July 2021
VMware Cloud Director - Scheduled Maintenance (Europe)
Complete Ended: 03:00 UTC - 7 July 2021
Subject: VMware Engineers will be performing extended maintenance that could impact access to the VMC GovCloud Console. Start Time: Tuesday, July 6, 2021, 9:...
Resolved Ended: 23:08 UTC - 6 July 2021
Complete Ended: 20:16 UTC - 6 July 2021
VMware Cloud Director - Scheduled Maintenance for Asia Pacific region
Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: July 06, 2021...
Complete Ended: 17:43 UTC - 6 July 2021
Secure State components updates - Scheduled Maintenance
Please be advised that CloudHealth Secure State engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: July 06, 2...
Complete Ended: 03:00 UTC - 6 July 2021
Enterprise Monitoring Point Upgrade
Enterprise monitoring points will be upgraded on July 5, 2021 between 8pm and 11pm ET. This upgrade may result in a gap of up to 15 minutes in Experience and...
Resolved Ended: 20:25 UTC - 5 July 2021
Resolved Ended: 15:36 UTC - 5 July 2021
Usage Data Historical Data Issue
AppNeta has identified a problem which may cause blocks of historical Usage data to appear missing for R-Series Monitoring Points. Although this data may app...
Resolved Ended: 13:02 UTC - 5 July 2021
Cloud Workload Protection Identity Provider (IdP) Configuration Issue
We are aware of some customers experiencing issues to configure Identity Provider (IdP) authentication within the Cloud Workload Protection (CWP) portal. We ...
Complete Ended: 10:00 UTC - 5 July 2021
DX SaaS EU Planned Maintenance on July 5, 2021
DX SaaS, a division of Broadcom, is performing maintenance starting on July 5, 2021, at 04:00 UTC, for a duration of 4 hours. Impact During the maintenance p...
Complete Ended: 08:54 UTC - 5 July 2021
VMware Log Insight Cloud US maintenance - Scheduled Maintenance
Complete Ended: 09:06 UTC - 3 July 2021
Please be advised that VMware Skyline engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: July 04, 2021 09:30 ...
Complete Ended: 09:00 UTC - 3 July 2021
15.9.2 Pre Patch Deployment - CHG0230140
This notification is to inform you that the Clarity SaaS team will be performing the following maintenance: Group ID: Production-US1-005 Reference ID: CHG02...
Complete Ended: 22:00 UTC - 2 July 2021
Symantec will perform a service-wide deployment of the Web Security Service (WSS) on July 2, 2021, starting at 21:00 UTC for a duration of 1 hour. Enhanceme...
Resolved Ended: 16:28 UTC - 2 July 2021
NVS tunnels in the GWs associated with vco150-usca1 and vco20-usca1 are down.
We are currently experiencing an issue with the Gateways under vco150-usca1 and vco20-usca1 where the Non-SD-WAN destination (NSD) tunnels are showing down. ...
Resolved Ended: 19:24 UTC - 1 July 2021
AUDIT & REMEDIATION - SYD Services Unavailable
Carbon Black Audit & Remediation services are experiencing a failure that will impact the ability to create queries. The team has identified the problem ...
Resolved Ended: 13:27 UTC - 1 July 2021
AppNeta - Canada Vancouver Monitoring Point Disruption
We are aware of an issue with the Global Monitoring Points in the Canada Vancouver region that may affect Experience and Delivery monitoring data from this r...
Resolved Ended: 13:26 UTC - 1 July 2021
AppNeta - Hong Kong Monitoring Point Disruption
We are aware of an issue with the Global Monitoring Points in the Hong Kong region that may affect Experience and Delivery monitoring data from this region. ...
Complete Ended: 13:00 UTC - 1 July 2021
Los Angeles (GUSLA11) Data Center Maintenance July 1, 2021
Symantec, a division of Broadcom, will be performing maintenance in the Los Angeles (GUSLA11) data center. This maintenance will begin on July 1, 2021, at 03...
Complete Ended: 02:00 UTC - 1 July 2021