Carbon Black Cloud Workload Protection - US Vulnerability Assessment Service Degraded

Resolved
Resolved

This incident has been resolved.

Monitoring

A fix has been implemented and we are monitoring the results.

Thank you Carbon Black Team

Update

We are still implementing a fix for this issue.

Next Update: 60 minutes or upon earlier status change

We thank you for your patience as we work to resolve the issue.

Carbon Black Team

Identified

We are implementing a fix for this issue.

Next Update: 60 minutes or upon earlier status change

We thank you for your patience as we work to resolve the issue.

Carbon Black Team

Investigating

Description: CARBON BLACK CLOUD WORKLOAD PROTECTION - US Vulnerability Assessment Service is currently degraded. Some customers may experience intermittent failure for Workloads. Various Vulnerability Assessment related functions such as Export, Re-Assess may fail or have degraded performance. Vulnerability Assessment for new Workloads may not be available. Vulnerability Assessment updated data will not get reflected on UI.

Security Impact: The detection and reporting of new vulnerabilities may be delayed. There will be no data loss (only a delay).

Next Update: 60 minutes or upon earlier status change

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

Began at:

Affected components
  • Carbon Black
    • WORKLOAD PROTECTION
      • US 1
        • Vulnerability Assessment Service
      • US 2
        • Vulnerability Assessment Service
      • US 5
        • Vulnerability Assessment Service