Resolved

As of 1:20 pm MT, the issue experienced by some customers has been addressed and functionality has been restored. This incident is now resolved.

Identified

We have identified the cause of "503 Service Unavailable" error experienced by some customers and are currently working on mitigation.

The next update will be provided as new information is available.

Began at:

Affected components
  • Rally
    • US
      • Authentication
      • Insights (Beta)
      • Lookback API
      • Search
      • Support Link
      • Watches
      • Main Application