From 20-Jul-2021, 12:00 PM - 21-Jul-2021, 4:00 PM, some customers may have experienced delays or timeouts when initiating a Live Response session. All systems are now functioning per normal operation.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
Description: CARBON BLACK CLOUD AUDIT & REMEDIATION US -- Some customers may experience intermittent failures or slowness when initiating a Live Response session.
Security Impact: Security efficacy is not compromised due to this issue.
For any incident updates please visit https://status.carbonblack.com/
We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.
Carbon Black Team