Monday, 26 July 2 hours

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Maintenance will begin as scheduled in 60 minutes.


This notification is to inform you that the Clarity SaaS team will be performing the following maintenance:

  • Reference ID: CHG0258718

  • Service Availability: All Clarity services will not be accessible during the scheduled window. Although the duration of this maintenance is scheduled for 2 hours, we anticipate the duration to be shorter. You will be notified upon completion.

  • Schedule: The maintenance will be performed at the time listed in this announcement.

  • Details:

    DE61930 - Customers have recently reported problems when connecting to Clarity's OData API (V2 and V4) using their BI tools, such as MS Power BI ® and Tableau®.

  • Actions Required: Any jaspersoft reports scheduled to run during this window will fail and need to be executed after the scheduled maintenance.

    If you have any questions please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

  • Began at:

    Affected components
    • Clarity SaaS
      • United States
        • Non-Production-US1-001
        • Non-Production-US1-002
        • Non-Production-US1-003
        • Non-Production-US1-004
        • Non-Production-US1-005
        • Non-Production-US1-006
        • Non-Production-US1-007
      • Canada
        • Non-Production-CA1-002