We have monitored the service for stability and this incident shall now be closed.
We are no longer experiencing issues with Tokyo (GJPTK11) data center. We will now monitor the service for stability and provide updates as soon as new information becomes available.
We are in the process of applying a workaround to restore service. We will provide updates as new information becomes available.
We are currently aware that some customers connecting via WSS Agent to the Tokyo (GJPTK11) data center may experience decreased performance or latency from the service.
We are currently investigating and will provide updates as soon as new information becomes available.