May 2022

Complete Ended: 14:25 UTC - 31 May 2022

VMware Skyline - Scheduled Maintenance

Please be advised that VMware Skyline engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: May 30, 2022 12:30 U...

Complete Ended: 10:46 UTC - 31 May 2022

VMware vRealize Log Insight Cloud (US) - Scheduled Maintenance

Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: M...

Complete Ended: 07:30 UTC - 31 May 2022

Planned Maintenance for Messaging Gateway on May 31, 2022

Symantec, a division of Broadcom, is performing planned maintenance of Symantec Messaging Gateway beginning May 31, 2022, starting at 05:30 UTC, for a durati...

Messaging Gateway

Resolved Ended: 05:24 UTC - 31 May 2022

Drop in 3DS 1.0.2 transactions processing - Resolved

Arcot has identified an issue where it is noticing a drop in 3DS 1.0.2 transaction processing. There is no impact on EMV3DS transactions. Our internal teams ...

Complete Ended: 02:00 UTC - 31 May 2022

AppNeta Performance Manager Service Upgrade

Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...

Resolved Ended: 12:13 UTC - 30 May 2022

VMware vRealize Cloud Services Issue

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 min...

Resolved Ended: 11:50 UTC - 30 May 2022

Tokyo (GJPTK11) Data Center Degraded Performance

We are currently aware that some customers connecting via WSS Agent to the Tokyo (GJPTK11) data center may experience decreased performance or latency from t...

Complete Ended: 10:00 UTC - 30 May 2022

Secure Access Cloud Planned US Maintenance on May 30, 2022

Symantec, a division of Broadcom, is performing maintenance starting on May 30, 2022, at 07:00 UTC, for a duration of 3 hours. As part of our continuous effo...

Complete Ended: 08:42 UTC - 30 May 2022

Service Status Migration to new platform on May 30, 2022

Broadcom Service Status is a pivotal component of our customer experience to provide enterprise level support. With over 18 software products supported today...

Complete Ended: 08:30 UTC - 30 May 2022

Non-Production 16.0.2.1 Pre Patch 1 Deployment - CHG0730400

Group: Non-Production Summary: This notification is to inform you that the Clarity SaaS team will be applying a product patch to your environment to address ...

Complete Ended: 21:00 UTC - 29 May 2022

Secure Access Cloud Planned EU Maintenance on May 29, 2022

Symantec, a division of Broadcom, is performing maintenance starting on May 29, 2022, at 18:00 UTC, for a duration of 3 hours. As part of our continuous effo...

Edge Secure Web Gateway Support/Partner Services

Complete Ended: 14:12 UTC - 28 May 2022

Licensing Server Maintenance May 28, 2022

Broadcom is performing maintenance on our licensing servers. This maintenance will begin on Saturday, May 28, 2022 at 04:00 UTC and last for a duration of 6...

Complete Ended: 14:04 UTC - 28 May 2022

Email Security.cloud ClientNet Portal and API Maintenance on May 28, 2022

Symantec is performing scheduled maintenance of Email Security.Cloud Customer portal ClientNet beginning May 28, 2022 at 03:00 UTC for a duration of 9 hours....

Complete Ended: 14:04 UTC - 28 May 2022

WSS Announcement Frankfurt (GDEFR11) Maintenance

The Frankfurt (GDEFR11) WSS sites will undergo maintenance beginning on May 27, 2022 starting at 18:00 UTC, lasting for a duration of up to 12 hours. • IP ad...

Complete Ended: 14:01 UTC - 28 May 2022

Web Security Service Release Announcement

Symantec will perform a service-wide deployment of the Web Security Service (WSS) on May 27, 2022, starting at 21:00 UTC for a duration of 4 hours. WSS Porta...

Complete Ended: 12:30 UTC - 28 May 2022

vRealize Cloud Automation May release - Scheduled Maintenance

Please be advised that VMware vRealize Automation Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: Ma...

Resolved Ended: 02:59 UTC - 28 May 2022

ENDPOINT STANDARD - US 5 - Notification Services degraded performance

Description: Email and/or SIEM notifications may not be sent from ENDPOINT STANDARD - US 5 or sent with a delay. Security Impact: Prevention capabilities of...

Resolved Ended: 23:36 UTC - 27 May 2022

VMware Integration Login Validation Issue

VMware Integration Validation is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the nex...

Complete Ended: 16:09 UTC - 27 May 2022

AppNeta - Vancouver, CA Global Monitoring Point Maintenance

Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the Vancouver, CA location. The planned ma...

Complete Ended: 16:08 UTC - 27 May 2022

AppNeta - Vancouver, CA Global Monitoring Point Maintenance

Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the Vancouver, CA location. The planned ma...

Complete Ended: 22:30 UTC - 26 May 2022

Web Security Service EMEA Reporting Infrastructure Maintenance May 26, 2022

On May 26, 2022, we will be performing general maintenance on the WSS EMEA reporting infrastructure to improve stability and continue to optimize the service...

Complete Ended: 03:00 UTC - 26 May 2022

VMware Cloud on AWS GovCloud Scheduled Maintenance

Subject: VMware Engineers will be performing maintenance that could impact access to the Network and Security tab within the VMC GovCloud Console Start Time:...

Resolved Ended: 22:47 UTC - 25 May 2022

VMware vRealize Log Insight Cloud Issue

VMware vRealize Log Insight Cloud is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the...

Symantec Endpoint Security Complete

Resolved Ended: 15:04 UTC - 25 May 2022

Endpoint Detection and Response Events Issue

We are currently investigating an issue with Endpoint Detection and Response. Some customers will be unable to view events on the console and will be unable ...

Complete Ended: 11:29 UTC - 25 May 2022

VMware vRealize Log Insight Cloud (JP) - Scheduled Maintenance

Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: M...

Resolved Ended: 09:50 UTC - 25 May 2022

VMware Cloud Services Issue

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 min...

Complete Ended: 22:30 UTC - 24 May 2022

Web Security Service APAC Reporting Infrastructure Maintenance May 24, 2022

On May 24, 2022, we will be performing general maintenance on the WSS APAC reporting infrastructure to improve stability and continue to optimize the service...

Resolved Ended: 12:39 UTC - 24 May 2022

Rally EU1 is current unavailable (https://eu1.rallydev.com/)

We are aware of some customers experiencing 503 errors. We are currently investigating the cause of this issue and will provide updates as new information be...

Resolved Ended: 12:36 UTC - 24 May 2022

Rally EU1 is current unavailable (https://eu1.rallydev.com/)

We are aware of some customers experiencing 503 errors. We are currently investigating the cause of this issue and will provide updates as new information be...

Complete Ended: 12:08 UTC - 24 May 2022

VMware vRealize Log Insight Cloud (BR) - Scheduled Maintenance

Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: M...

Complete Ended: 12:00 UTC - 24 May 2022

VMware Cloud on AWS GovCloud Scheduled Maintenance

Subject: Engineers will be performing maintenance that could impact new SDDC Provisioning Start Time: Tuesday, May 24, 2022, 6:00 AM Eastern Time (ET) End Ti...

Complete Ended: 09:55 UTC - 24 May 2022

VMware vRealize Log Insight Cloud (UK) - Scheduled Maintenance

Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: M...

Complete Ended: 04:18 UTC - 24 May 2022

VMware vRealize Automation Cloud - Scheduled Maintenance

Please be advised that VMware vRealize Automation Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: Ma...

Complete Ended: 04:14 UTC - 24 May 2022

VMware Cloud Partner Navigator - Scheduled Maintenance

Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: May ...

Resolved Ended: 02:01 UTC - 24 May 2022

VIP Authenticator Validation and Management API Degraded Performance

We are currently facing issues with VIP Authenticator Validation and Management APIs. Our engineering team is investigating the issue and working to restore ...

Complete Ended: 01:00 UTC - 24 May 2022

VIP Maintenance May 23, 2022

Symantec, a division of Broadcom, is performing maintenance starting on May 23, 2022 at 21:00 UTC, for a duration of 4 hours. Impact We are upgrading the V...

Complete Ended: 17:57 UTC - 23 May 2022

CANCELLED: Dubai (GAEDX1) Data Center Maintenance May 25, 2022

Symantec, a division of Broadcom, will be performing maintenance in the Dubai (GAEDX1) data center. This maintenance will begin on May 25, 2022, at 16:00 UTC...

Complete Ended: 12:00 UTC - 23 May 2022

VMware vRealize Log Insight Cloud (AU) - Scheduled Maintenance

Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: M...

Complete Ended: 10:00 UTC - 23 May 2022

Secure Access Cloud Planned US Maintenance on May 23 2022

Symantec, a division of Broadcom, is performing maintenance starting on May 23, 2022, at 07:00 UTC, for a duration of 3 hours. As part of our continuous effo...

Complete Ended: 07:05 UTC - 23 May 2022

VMware vRealize Log Insight Cloud (CA) - Scheduled Maintenance

Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: M...

Resolved Ended: 04:38 UTC - 23 May 2022

VMware Cloud Services Issue

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 min...

Complete Ended: 23:00 UTC - 22 May 2022

Email Security.cloud Maintenance for EMEA Infrastructure on May 20, 2022

Symantec, a division of Broadcom, is performing maintenance in the EMEA region. This maintenance will begin on May 20, 2022, starting at 16:00 UTC and will b...

Complete Ended: 21:00 UTC - 22 May 2022

Secure Access Cloud Planned EU Maintenance on May 22, 2022

Symantec, a division of Broadcom, is performing maintenance starting on May 22, 2022, at 18:00 UTC, for a duration of 3 hours. As part of our continuous effo...

Resolved Ended: 14:52 UTC - 22 May 2022

VMware Cloud Services Issue

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 min...

Complete Ended: 02:41 UTC - 22 May 2022

EEDR – ENTERPRISE EDR – US Scheduled Maintenance

EEDR – ENTERPRISE EDR – US Scheduled Maintenance Beginning:21-May-2022, 10:00 PM EDT Ending: 21-May-2022, 11:00 PM EDT Summary: During this maintenance perio...

Resolved Ended: 21:51 UTC - 21 May 2022

VMware SASE Issue - vco123-usca1

VMware SASE is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes. Sta...

Complete Ended: 15:00 UTC - 21 May 2022

Email Security.cloud ClientNet Portal and API Maintenance on May 21, 2022

Symantec is performing scheduled maintenance of Email Security.cloud Customer portal, ClientNet, beginning May 21, 2022 at 12:00 UTC for a duration of 3 hour...

Complete Ended: 05:00 UTC - 21 May 2022

DX SaaS Emergency Maintenance US region on May 21, 2022

DX SaaS, a division of Broadcom, is performing emergency maintenance beginning May 21, 2022, starting at 04:00 UTC, for a duration of 1 hour in the US region...

Resolved Ended: 04:45 UTC - 21 May 2022

VMware Skyline Issue

VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes. ...

Resolved Ended: 18:03 UTC - 20 May 2022

VMware Lab Platform Issue

VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minut...

Complete Ended: 16:58 UTC - 20 May 2022

VMware vRealize Automation Cloud - Scheduled Maintenance

Please be advised that VMware vRealize Automation Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: Ma...

Resolved Ended: 16:55 UTC - 20 May 2022

Cloud Traffic Controller (CTC) Routing Issue

We are currently investigating an issue with Cloud Traffic Controller (CTC). A subset of customers using WSS Agent may experience service interruption if the...

Complete Ended: 14:40 UTC - 20 May 2022

Cloud Portal Emergency Maintenance May 20, 2022

Symantec will perform Cloud Portal emergency maintenance on May 20, 2022, starting at 14:10 UTC for a duration of 30 minutes. Impact During the maintenance p...

Resolved Ended: 09:31 UTC - 20 May 2022

Reporting Delivery Issue

We are aware of customers experiencing issues receiving scheduled or manually emailed reports. Reporting functionality and data ingestion are working normall...

Resolved Ended: 08:09 UTC - 20 May 2022

Spike in Transaction failures with status Failed and Unavailable for MasterCard 3DS server - Resolved

Arcot has noticed a spike in challenge transaction failures for EMV3DS and our initial investigation are confirming that there is a ongoing outage with Maste...

Complete Ended: 07:00 UTC - 20 May 2022

Email Security.cloud Emergency Maintenance for NAM Infrastructure on May 20, 2022

Symantec, a division of Broadcom, is performing emergency maintenance in the NAM region. This maintenance will begin on May 20, 2022, starting at 03:00 UTC f...

Complete Ended: 23:01 UTC - 19 May 2022

Global Monitoring Point Maintenance

Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption on May 19, 2022 at the locations below: Tokyo,...

Complete Ended: 22:30 UTC - 19 May 2022

Web Security Service Reporting Infrastructure Maintenance May 19, 2022

On May 19, 2022, we will be performing general maintenance on the WSS reporting infrastructure to improve stability and continue to optimize the service. Imp...

Complete Ended: 22:09 UTC - 19 May 2022

Extended Maintenance Window: WSS POP Replacement Announcement Toronto (GCATO1, GCATO2)

Please be advised that the time duration for this maintenance has been extended. The new POP GCATO2 will be made available by May 19, 2022 at 23:30 UTC. See ...

Complete Ended: 22:00 UTC - 19 May 2022

Cloud Portal Emergency Maintenance May 19, 2022

Symantec will perform Cloud Portal emergency maintenance on May 19, 2022, starting at 21:00 UTC for a duration of 1 hour. Impact During the maintenance perio...

Complete Ended: 21:00 UTC - 19 May 2022

Email Security.cloud Emergency Maintenance for EMEA Infrastructure on May 19, 2022

Symantec, a division of Broadcom, is performing emergency maintenance in the EMEA region. This maintenance will begin on May 19, 2022, starting at 17:00 UTC ...

Complete Ended: 16:19 UTC - 19 May 2022

CANCELLED: VIP Maintenance on May 19, 2022

Symantec, a division of Broadcom, is performing maintenance starting on May 19, 2022 at 21:00 UTC, for a duration of 4 hours. Impact We are upgrading the V...

Resolved Ended: 13:21 UTC - 19 May 2022

INC01299530

We are aware of an issue that is affecting the service and are continuing to investigate a resolution to restore the service to normal operations as soon as ...

Complete Ended: 11:57 UTC - 19 May 2022

VMware vRealize Log Insight Cloud (DE) - Scheduled Maintenance

Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: M...

Complete Ended: 07:00 UTC - 19 May 2022

VMware vRealize Log Insight Cloud (SG) - Scheduled Maintenance

Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: M...

Complete Ended: 07:00 UTC - 19 May 2022

Email Security.cloud Emergency Maintenance for NAM Infrastructure on May 19, 2022

Symantec, a division of Broadcom, is performing emergency maintenance in the NAM region. This maintenance will begin on May 19, 2022, starting at 03:00 UTC f...

Resolved Ended: 03:47 UTC - 19 May 2022

SMS OTP Delivery

From 2200 GMT to 0115 GMT, an Arcot SMS OTP vendor experienced network connectivity issues impacting the cardholder journey. Cardholders were unable to authe...

Complete Ended: 02:00 UTC - 19 May 2022

AppNeta Performance Manager Service Upgrade

Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...

Resolved Ended: 01:30 UTC - 19 May 2022

VMC GovCloud Console Issue

VMware engineers are investigating a VMware GovCloud Console event. Our engineering teams are engaged and we will provide a progress update as soon as possib...

Complete Ended: 23:59 UTC - 18 May 2022

WSS POP Replacement Announcement Toronto (GCATO1, GCATO2)

The Symantec Web Security Service team is pleased to announce a new point-of-presence (POP) in Toronto, Canada. The POP is engineered to service customers in...

Complete Ended: 23:59 UTC - 18 May 2022

Web Security Service Agent Release Announcement

We are proud to announce the immediate general availability of WSS Agent v8.1.1. To download this version, sign into the WSS Portal and navigate to Connecti...

Complete Ended: 21:00 UTC - 18 May 2022

Email Security.cloud Emergency Maintenance for EMEA Infrastructure on May 18, 2022

Symantec, a division of Broadcom, is performing emergency maintenance in the EMEA region. This maintenance will begin on May 18, 2022, starting at 17:00 UTC ...

Resolved Ended: 19:30 UTC - 18 May 2022

VMware Lab Platform Issue

VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minut...

Resolved Ended: 17:25 UTC - 18 May 2022

VMware Lab Platform Issue

VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minut...

Complete Ended: 15:41 UTC - 18 May 2022

Non-Production 16.0.2 Upgrade - CHG0684950

Group: Non-Production-CA1-002 Summary: This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity...

Complete Ended: 15:40 UTC - 18 May 2022

Non-Production 16.0.2 Upgrade - CHG0684950

Group: Non-Production-US1-007 Summary: This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity...

Complete Ended: 15:39 UTC - 18 May 2022

Non-Production 16.0.2 Upgrade - CHG0684950

Group: Non-Production-US1-006 Summary: This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity...

Complete Ended: 15:38 UTC - 18 May 2022

Non-Production 16.0.2 Upgrade - CHG0684950

Group: Non-Production-US1-005 Summary: This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity...

Complete Ended: 15:37 UTC - 18 May 2022

Non-Production 16.0.2 Upgrade - CHG0684950

Group: Non-Production-US1-004 Summary: This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity...

Complete Ended: 15:36 UTC - 18 May 2022

Non-Production 16.0.2 Upgrade - CHG0684950

Group: Non-Production-US1-003 Summary: This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity...

Complete Ended: 15:35 UTC - 18 May 2022

Non-Production 16.0.2 Upgrade - CHG0684950

Group: Non-Production-US1-002 Summary: This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity...

Complete Ended: 15:33 UTC - 18 May 2022

Non-Production 16.0.2 Upgrade - CHG0684950

Group: Non-Production-US1-001 Summary: This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity...

Complete Ended: 11:02 UTC - 18 May 2022

VMware vRealize Log Insight Cloud (IN)- Scheduled Maintenance

Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: M...

Complete Ended: 07:00 UTC - 18 May 2022

Email Security.cloud Emergency Maintenance for NAM Infrastructure on May 18, 2022

Symantec, a division of Broadcom, is performing emergency maintenance in the NAM region. This maintenance will begin on May 18, 2022, starting at 03:00 UTC f...

Complete Ended: 05:49 UTC - 18 May 2022

VMware vRealize Automation Cloud - Scheduled Maintenance

Please be advised that VMware vRealize Automation Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: Ma...

Complete Ended: 03:01 UTC - 18 May 2022

VMware Cloud on AWS GovCloud Scheduled Maintenance

Subject: Engineers will be performing maintenance that could impact new SDDC Provisioning and access to the VMC GovCloud Console Start Time: Tuesday, May 17,...

Symantec Endpoint Security Complete Symantec Endpoint Security Enterprise

Complete Ended: 21:00 UTC - 17 May 2022

Endpoint Security Maintenance May 17, 2022

Symantec, a division of Broadcom, is performing scheduled maintenance on its backend infrastructure components on May 17, 2022, starting at 20:00 UTC for a d...

Complete Ended: 21:00 UTC - 17 May 2022

Email Security.cloud Emergency Maintenance for EMEA Infrastructure on May 17, 2022

Symantec, a division of Broadcom, is performing emergency maintenance in the EMEA region. This maintenance will begin on May 17, 2022, starting at 17:00 UTC ...

Complete Ended: 16:49 UTC - 17 May 2022

End of Life (EOL) Information for ProxySG and Advanced Secure Gateway (ASG)

We have recently updated the end-of-life and product lifecycle information for ProxySG and ASG devices and software. Required Action: Please see the document...

Edge Secure Web Gateway

Resolved Ended: 14:06 UTC - 17 May 2022

Pivotal Tracker Issue

Pivotal Tracker is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes. ...

Complete Ended: 10:04 UTC - 17 May 2022

VMware Cloud Partner Navigator - Scheduled Maintenance

Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: May ...

Complete Ended: 06:24 UTC - 17 May 2022

Non-Production 16.0.2 Upgrade - CHG0685205

Group: Non-Production-EU1-002 Summary: This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarit...

Complete Ended: 06:24 UTC - 17 May 2022

Non-Production 16.0.2 Upgrade - CHG0685205

Group: Non-Production-EU1-003 Summary: This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity...

Complete Ended: 06:23 UTC - 17 May 2022

Non-Production 16.0.2 Upgrade - CHG0685205

Group: Non-Production-EU1-001 Summary: This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarit...

Complete Ended: 06:01 UTC - 17 May 2022

VMware Cloud on AWS GovCloud Scheduled Maintenance

Subject: VMware Engineers will be performing extended maintenance that could impact access to the VMC GovCloud Console. Start Time: Monday, May 16, 2022, 9:0...

Complete Ended: 05:45 UTC - 17 May 2022

Pivotal Tracker - Scheduled Maintenance

Please be advised that Pivotal Tracker engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: May 17, 2022 03:30 ...

Complete Ended: 02:00 UTC - 17 May 2022

AppNeta Performance Manager Service Upgrade

Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...

Complete Ended: 01:28 UTC - 17 May 2022

Non-Production 16.0.2 Upgrade - CHG0685196

Group: Non-Production-AU1-003 Summary: This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarit...

Complete Ended: 01:27 UTC - 17 May 2022

Non-Production 16.0.2 Upgrade - CHG0685196

Group: Non-Production-AU1-002 Summary: This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarity...

Complete Ended: 01:26 UTC - 17 May 2022

Non-Production 16.0.2 Upgrade - CHG0685196

Group: Non-Production-AU1-001 Summary: This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarit...

VMware Lastline ATP Cloud

Complete Ended: 23:00 UTC - 16 May 2022

Analysis API endpoint TLS settings change

We will be changing our Analysis API endpoints (analysis.lastline.com, etc) to support only the following TLS versions and ciphers: TLS 1.2: TLSECDHERSAWITHA...

Complete Ended: 21:47 UTC - 16 May 2022

EEDR – ENTERPRISE EDR – EU Scheduled Maintenance

Scheduled maintenance for today (5/16/2022) was incorrectly marked as completed between 5:00 - 6:00 AM. The maintenance will be completed between 5:00 - 6:00...

Resolved Ended: 20:01 UTC - 16 May 2022

Cloud Traffic Controller (CTC) Routing Issue

We are currently investigating an issue with Cloud Traffic Controller (CTC). A subset of customers using WSS Agent may experience service interruption if the...

Complete Ended: 16:10 UTC - 16 May 2022

Cloud Portal Emergency Maintenance May 16, 2022

Symantec will perform Cloud Portal emergency maintenance on May 16, 2022, starting at 15:10 UTC for a duration of 1 hour. Impact During the maintenance perio...

Resolved Ended: 13:53 UTC - 16 May 2022

Sync-API Logs Issue

We are currently aware that some WSS customers are experiencing intermittent errors when attempting to download logs using Sync-API. We are currently investi...

Complete Ended: 12:06 UTC - 16 May 2022

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: M...

Complete Ended: 11:00 UTC - 16 May 2022

Secure Access Cloud Planned US Maintenance on May 16, 2022

Symantec, a division of Broadcom, is performing maintenance starting on May 16, 2022, at 07:00 UTC, for a duration of 4 hours. As part of our continuous effo...

Complete Ended: 08:18 UTC - 16 May 2022

Service Status Migration to new platform on May 16, 2022

Broadcom Service Status is a pivotal component of our customer experience to provide enterprise level support. With over 18 software products supported today...

Complete Ended: 06:34 UTC - 16 May 2022

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: M...

Complete Ended: 03:55 UTC - 16 May 2022

VMware Lab Platform - Scheduled Maintenance

Please be advised that VMware Lab Platform engineers will be performing maintenance on the service as part of Platform upgrade. This maintenance will only af...

Complete Ended: 22:00 UTC - 15 May 2022

Secure Access Cloud Planned EU Maintenance on May 15, 2022

Symantec, a division of Broadcom, is performing maintenance starting on May 15, 2022, at 18:00 UTC, for a duration of 4 hours. As part of our continuous effo...

Complete Ended: 16:00 UTC - 15 May 2022

Cloud Portal Emergency Maintenance May 15, 2022

Symantec will perform Cloud Portal emergency maintenance on May 15, 2022, starting at 15:00 UTC for a duration of 1 hour. Impact During the maintenance perio...

Complete Ended: 08:00 UTC - 15 May 2022

Planned Monthly Maintenance May 2022

Arcot will be performing planned maintenance activity between 0100 GMT and 0700 GMT, 15 May 2022. During this time, teams will be performing monthly database...

Complete Ended: 21:01 UTC - 14 May 2022

May Monthly Maintenance

Group: Production Summary: The Clarity SaaS team will be performing scheduled monthly maintenance activity as detailed in this notice. Schedule: See start ...

Resolved Ended: 17:21 UTC - 14 May 2022

Application Performance Management (APM) Agent Connection Issue

We are aware of few customers tenants provisioned on US infrastructure are facing agents connection issues. We are currently investigating the cause of this ...

Resolved Ended: 06:59 UTC - 14 May 2022

VMware Cloud Services Issue

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 min...

Complete Ended: 03:00 UTC - 14 May 2022

May Monthly Maintenance

Group: Production and Non-Production Summary: The Clarity SaaS team will be performing scheduled monthly maintenance activity as detailed in this notice. S...

Complete Ended: 02:00 UTC - 14 May 2022

Cloud Portal Maintenance May 13, 2022

Symantec will perform Cloud Portal maintenance on May 13, 2022, starting at 22:00 UTC for a duration of 4 hours. Impact • During the maintenance period, admi...

Complete Ended: 23:01 UTC - 13 May 2022

EU1 Planned Maintenance on 13 May, 2022

Rally is performing maintenance on the EMEA EU1 environment starting on 13 May, 2022, at 21:00 UTC, for a duration of 2 hours. During the maintenance period ...

Complete Ended: 21:09 UTC - 13 May 2022

VMware Tanzu Service Mesh - Scheduled Maintenance

Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: May 13, 202...

Complete Ended: 18:19 UTC - 13 May 2022

May Monthly Maintenance

Group: Production Summary: The Clarity SaaS team will be performing scheduled monthly maintenance activity as detailed in this notice. Schedule: See start ...

Resolved Ended: 16:06 UTC - 13 May 2022

Delhi (GINDE) Data Center Degraded Performance

We are currently aware that some customers connecting to the Delhi (GINDE) data center may experience decreased performance or latency from the service. We a...

Complete Ended: 14:31 UTC - 13 May 2022

Service Status Platform Migration Upgrade

Broadcom Service Status is a pivotal component of our customer experience to provide enterprise level support. With over 18 software products supported today...

Complete Ended: 06:00 UTC - 13 May 2022

VMware Cloud on AWS GovCloud Scheduled Maintenance

Subject: Engineers will be performing maintenance that could impact new SDDC Provisioning and access to the VMC GovCloud Console Start Time: Thursday May 12,...

Complete Ended: 01:00 UTC - 13 May 2022

VIP Maintenance on May 12, 2022

Symantec, a division of Broadcom, is performing maintenance starting on May 12, 2022 at 21:00 UTC, for a duration of 4 hours. Impact We are upgrading our CD...

Complete Ended: 23:00 UTC - 12 May 2022

Global Monitoring Point Maintenance

Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption on May 12, 2022 at the locations below: Seoul,...

Complete Ended: 22:44 UTC - 12 May 2022

WSS POP Replacement Announcement Toronto (GCATO1, GCATO2)

The Symantec Web Security Service team is pleased to announce a new point-of-presence (POP) in Toronto, Canada. The POP is engineered to service customers in...

Resolved Ended: 14:30 UTC - 12 May 2022

VMware Cloud on AWS Service Event Notification

VMware Cloud on AWS is investigating a potential service event. Our engineering teams are engaged and we will provide a progress update in the next 30 minute...

Complete Ended: 12:38 UTC - 12 May 2022

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: M...

Complete Ended: 09:30 UTC - 12 May 2022

Cloud Workload Assurance Planned Maintenance on May 12, 2022

Symantec, a division of Broadcom, is performing maintenance starting on May 12, 2022 at 05:30 UTC, for a duration of 4 hours. Impact During the maintenance ...

Complete Ended: 07:14 UTC - 12 May 2022

Portal Infrastructure Maintenance - US Staging and Production on 12 May, 2022

Layer7, a division of Broadcom, is performing an Infrastructure Maintenance - US Staging & Production on 12 May, 2022, at 05:00 GMT, for a duration of 7 ...

Layer7 API Management

Complete Ended: 06:07 UTC - 12 May 2022

VMware vRealize Log Insight Cloud - Scheduled Maintenance

Please be advised that VMware vRealize Log Insight Cloud engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: M...

Complete Ended: 00:00 UTC - 12 May 2022

Osaka (GJPOS1) Data Center Maintenance May 11, 2022

Symantec, a division of Broadcom, will be performing maintenance in the Osaka (GJPOS1) data center. This maintenance will begin on May 11, 2022, at 17:00 UTC...

Resolved Ended: 21:01 UTC - 11 May 2022

VMware Lab Platform Issue

VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minut...

Complete Ended: 08:27 UTC - 11 May 2022

Portal Infrastructure Maintenance - EMEA & CANADA Staging and Production on 11 May, 2022

Layer7, a division of Broadcom, is performing an Infrastructure Maintenance - EMEA, CANADA Staging & Production on 11 May, 2022, at 05:00 GMT, for a dura...

Layer7 API Management

Complete Ended: 06:00 UTC - 11 May 2022

VMware Cloud on AWS GovCloud Scheduled Maintenance

Subject: Engineers will be performing maintenance that could impact new SDDC Provisioning and access to the VMC GovCloud Console Start Time: Tuesday May 10, ...

Complete Ended: 00:00 UTC - 11 May 2022

General Product Release Maintenance

Symantec, a division of Broadcom, will be conducting general maintenance to the Web Security Service. During this maintenance event all services will remain ...

Complete Ended: 21:48 UTC - 10 May 2022

CANCELLED: Non-Production 16.0.2 Upgrade - CHG0685205

Group: Non-Production-EU1-003 Summary: This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarit...

Complete Ended: 16:26 UTC - 10 May 2022

EEDR – ENTERPRISE EDR – APJ/AUS Scheduled Maintenance

During this maintenance period, investigate page and process tree queries might error. There is no impact to data ingestion. Any data sent to the Carbon Blac...

Complete Ended: 15:36 UTC - 10 May 2022

VMware Cloud on AWS - Scheduled Maintenance

Please be advised that VMware Cloud on AWS engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: May 28, 2022 15...

Resolved Ended: 08:39 UTC - 10 May 2022

Osaka (GJPOS11) Data Center Degraded Performance

Customer connections via WSS Agent to the Osaka (GJPOS11) data center may experience decreased performance or latency from the service. We are currently inve...

Complete Ended: 03:00 UTC - 10 May 2022

VMware Cloud on AWS GovCloud Scheduled Maintenance

Subject: Engineers will be performing maintenance that could impact new SDDC Provisioning and access to the VMC GovCloud Console Start Time: Monday, May 9, 2...

Complete Ended: 10:00 UTC - 9 May 2022

Service Status Migration to new platform on May 9, 2022

Broadcom Service Status is a pivotal component of our customer experience to provide enterprise level support. With over 18 software products supported today...

App Synthetic Monitor

Complete Ended: 10:00 UTC - 9 May 2022

Service Status Migration to new platform on May 9, 2022

Broadcom Service Status is a pivotal component of our customer experience to provide enterprise level support. With over 18 software products supported today...

Complete Ended: 10:00 UTC - 9 May 2022

Service Status Migration to new platform on May 9, 2022

Broadcom Service Status is a pivotal component of our customer experience to provide enterprise level support. With over 18 software products supported today...

Support/Partner Services

Complete Ended: 10:00 UTC - 9 May 2022

Service Status Migration to new platform on May 9, 2022

Broadcom Service Status is a pivotal component of our customer experience to provide enterprise level support. With over 18 software products supported today...

Complete Ended: 10:00 UTC - 9 May 2022

Service Status Migration to new platform on May 9, 2022

Broadcom Service Status is a pivotal component of our customer experience to provide enterprise level support. With over 18 software products supported today...

CloudSOC CASB DLP Cloud

Email Security.cloud Messaging Gateway

Complete Ended: 10:00 UTC - 9 May 2022

Service Status Migration to new platform on May 9, 2022

Broadcom Service Status is a pivotal component of our customer experience to provide enterprise level support. With over 18 software products supported today...

Edge Secure Web Gateway Intelligence Services / WebFilter Symantec ZTNA

Complete Ended: 10:00 UTC - 9 May 2022

Service Status Migration to new platform on May 9, 2022

Broadcom Service Status is a pivotal component of our customer experience to provide enterprise level support. With over 18 software products supported today...

Symantec Endpoint Protection Mobile Symantec Endpoint Security Complete Symantec Endpoint Security Enterprise

Complete Ended: 10:00 UTC - 9 May 2022

Service Status Migration to new platform on May 9, 2022

Broadcom Service Status is a pivotal component of our customer experience to provide enterprise level support. With over 18 software products supported today...

Complete Ended: 10:00 UTC - 9 May 2022

Service Status Migration to new platform on May 9, 2022

Broadcom Service Status is a pivotal component of our customer experience to provide enterprise level support. With over 18 software products supported today...

Complete Ended: 10:00 UTC - 9 May 2022

Service Status Migration to new platform on May 9, 2022

Broadcom Service Status is a pivotal component of our customer experience to provide enterprise level support. With over 18 software products supported today...

Support/Partner Services

Resolved Ended: 15:27 UTC - 8 May 2022

Dashboard Loading Issue

We are aware of a few customers on US infrastructure who are experiencing issues load data with all of the widgets on the DX dashboards. We are looking into ...

Complete Ended: 05:00 UTC - 7 May 2022

DX SaaS Planned Maintenance US Region on May 07, 2022

DX SaaS, a division of Broadcom, is performing infrastructure maintenance beginning May 07, 2022, starting at 04:00 UTC, for a duration of 1 hour in the US r...

Complete Ended: 15:30 UTC - 6 May 2022

Cloud Workload Assurance Planned Maintenance on May 6, 2022

Symantec, a division of Broadcom, is performing maintenance starting on May 6, 2022 at 05:30 UTC, for a duration of 4 hours. Impact During the maintenance pe...

Resolved Ended: 12:58 UTC - 6 May 2022

VMware Lab Platform Issue

VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minut...

Symantec Endpoint Security Complete Symantec Endpoint Security Enterprise

Complete Ended: 06:30 UTC - 6 May 2022

Endpoint Security Maintenance May 6, 2022

Symantec, a division of Broadcom, is performing scheduled maintenance for its backend infrastructure and databases on May 6, 2022, starting at 04:30 UTC for ...

Complete Ended: 06:00 UTC - 6 May 2022

Cloud Workload Maintenance May 6, 2022

Symantec, a division of Broadcom, is performing scheduled maintenance for its backend infrastructure and databases on May 6, 2022, starting at 05:00 UTC for ...

Complete Ended: 06:00 UTC - 6 May 2022

DLP Cloud Console Maintenance on May 6, 2022

Symantec, a division of Broadcom, is performing DLP Cloud Console (including CMP – Cloud Management Portal) maintenance starting on May 6, 2022, at 05:00 UTC...

DLP Cloud

Intelligence Services / WebFilter

Complete Ended: 06:00 UTC - 6 May 2022

Intelligence Service/WebFilter Threat Explorer Maintenance on May 6, 2022

Symantec, a division of Broadcom, is performing maintenance of Intelligence Service/WebFilter Threat Explorer on May 6, 2022, starting at 05:00 UTC for a dur...

Complete Ended: 06:00 UTC - 6 May 2022

CloudSOC CASB Portal Maintenance on May 6, 2022

Symantec, a division of Broadcom, is performing Global/EU Portal maintenance starting on May 6, 2022, at 05:00 UTC for a duration of 1 hour. Impact • During ...

CloudSOC CASB

Complete Ended: 06:00 UTC - 6 May 2022

Clientnet and Quarantine Portal Maintenance on May 6, 2022

Symantec, a division of Broadcom, is performing scheduled maintenance of Email Security.Cloud ClientNet and Quarantine Portals beginning May 6, 2022 at 05:00...

Complete Ended: 06:00 UTC - 6 May 2022

Cloud Portal Maintenance on May 6, 2022

Symantec, a division of Broadcom, is performing Cloud Portal maintenance starting on May 6, 2022, at 05:00 UTC for a duration of 1 hour. Impact • During the ...

Complete Ended: 05:30 UTC - 6 May 2022

DX SaaS Planned Maintenance EU Region on May 6, 2022

DX SaaS, a division of Broadcom, is performing maintenance starting on May 6, 2022, at 04:00 UTC for a duration of 90 minutes in EU region. Impact During the...

Complete Ended: 03:00 UTC - 6 May 2022

VMware Cloud on AWS GovCloud Scheduled Maintenance

Subject: VMware Engineers will be performing extended maintenance that could impact access to the VMC GovCloud Console. Start Time: Thursday, May 5, at 9:00 ...

Resolved Ended: 21:59 UTC - 5 May 2022

VMC GovCloud Console Issue

VMware engineers are investigating a potential VMware GovCloud Console event. Our engineering teams are engaged and we will provide a progress update as soon...

Resolved Ended: 18:46 UTC - 5 May 2022

VMware Lab Platform Issue

VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minut...

Complete Ended: 02:00 UTC - 5 May 2022

AppNeta Performance Manager Service Upgrade

Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...

Complete Ended: 23:22 UTC - 4 May 2022

VMware Tanzu Service Mesh - Scheduled Maintenance

Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: May 04, 2...

Complete Ended: 10:51 UTC - 4 May 2022

VMware Cloud Partner Navigator - Scheduled Maintenance

Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: May ...

Complete Ended: 21:34 UTC - 3 May 2022

VMware Cloud Director - Scheduled Maintenance (Americas)

Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: May 03, 2022 ...

Complete Ended: 19:48 UTC - 3 May 2022

VMware Cloud Director - Scheduled Maintenance (Europe)

Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: May 03, 2022 ...

Complete Ended: 19:08 UTC - 3 May 2022

VMware Cloud Director - Scheduled Maintenance (Asia Pacific)

Please be advised that VMware Cloud Director engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: May 03, 2022 ...

Complete Ended: 02:00 UTC - 3 May 2022

AppNeta Performance Manager Service Upgrade

Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...

Resolved Ended: 22:42 UTC - 2 May 2022

Directory Server Volume and RREQ Cycle

We have observed a decrease in volume impacting 3DS 1.0 and EMV3DS transactions starting at 19:05 GMT with Visa and Mastercard DS servers. At the same time, ...

Complete Ended: 11:00 UTC - 2 May 2022

Secure Access Cloud Planned US Maintenance on May 2, 2022

Symantec, a division of Broadcom, is performing maintenance starting on May 2, 2022, at 07:00 UTC, for a duration of 4 hours. As part of our continuous effor...

Complete Ended: 21:00 UTC - 1 May 2022

Secure Access Cloud Planned EU Maintenance on May 1, 2022

Symantec, a division of Broadcom, is performing maintenance starting on May 1, 2022, at 17:00 UTC, for a duration of 4 hours. As part of our continuous effor...