Osaka (GJPOS11) Data Center Degraded Performance

Resolved
Resolved
After 1 day, 5 hours, and 34 minutes

We have monitored the service for stability and this incident shall now be resolved.

Recovering
After 12 hours and 2 minutes

A fix has been deployed and we are monitoring the results.

We will provide updates as soon as new information becomes available.

Identified
After 7 hours and 4 minutes

We are continuing to implement a fix to resolve the issue. Customers may continue to experience decreased performance or latency from the service.

We will provide updates as soon as new information becomes available.

Identified
After 2 hours and 5 minutes

The issue has been identified and a fix is being implemented. Customers may continue to experience decreased performance or latency from the service.

We will provide updates as soon as new information becomes available.

Investigating
After 44 minutes

We are continuing to investigate this issue. We will provide updates as more information becomes available.

Investigating

Customer connections via WSS Agent to the Osaka (GJPOS11) data center may experience decreased performance or latency from the service.

We are currently investigating and will provide updates as soon as new information becomes available.

Began at:

Affected components