Resolved

VMware Engineering team applied the fix which restored the service. All services are fully functional and working as expected. This will be the final notification for this incident.

Start Time: November 30, 2023 03:19 UTC End Time: November 30, 2023 05:50 UTC

Current Impact: None

Identified

VMware Engineering team has identified a potential problem and is working towards applying the fix. More updates shall be provided within 30 minutes or as available.

Start Time: November 30, 2023 03:19 UTC End Time: N/A

Current Impact: Users may not be able to access the service or may experience trouble while accessing the UI.

Update

VMware Engineering team continues to work on the issue mitigation. Additional updates will be provided as available.

Start Time: November 30, 2023 03:19 UTC End Time: N/A

Current Impact: Users may not be able to access the service or may experience trouble while accessing the UI.

Update

VMware Engineering teams are working to determine the cause of the issue and are working on resolving it. More information will be shared within 30 minutes or as available

Start Time: November 30, 2023 03:19 UTC End Time: N/A

Current Impact: The user may not be able to access the service or may experience trouble while accessing the UI.

Investigating

VMware Cloud on Dell is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: November 30, 2023 03:19 UTC End Time: N/A

Current Impact: Under Assessment.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware vSphere+