November 2023

Complete Ended: 11:11 UTC - 30 November 2023

VMware Tanzu Service Mesh - Scheduled Maintenance

Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: November 30...

Complete Ended: 10:45 UTC - 30 November 2023

Cloud SWG: WSS Agent Release Announcement

Broadcom is proud to announce the immediate availability of WSS Agent 9.5.3. To download this version, sign into the Cloud SWG portal and navigate to Connec...

Resolved Ended: 10:32 UTC - 30 November 2023

Cloud SWG: Logs and Reporting Issue (Ingestion Delays)

We are aware of customers experiencing logs and reporting issues through portal reporting and dashboards. Impacted customers may experience missing data due ...

Symantec Endpoint Security Complete Symantec Endpoint Security Enterprise

Complete Ended: 09:30 UTC - 30 November 2023

Endpoint Security Maintenance (India Region) November 30, 2023

Broadcom will perform a planned monthly release on November 30, 2023, starting at 4:30 UTC for a duration of 5 hours. Impact There is no expected customer im...

Resolved Ended: 06:08 UTC - 30 November 2023

VMware Cloud Console Issue

VMware Cloud on Dell is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minu...

Resolved Ended: 05:57 UTC - 30 November 2023

VMware Tanzu CloudHealth FlexReporting is currently unavailable

Access to FlexReporting within the Tanzu CloudHealth platform is currently impacted. Existing FlexReports won't be available to view or manage, and new FlexR...

Complete Ended: 04:47 UTC - 30 November 2023

Clarity SaaS Maintenance - Non-Production 16.2 Upgrade - EU1-002 CHG1866446

Group: Non-Production-EU1 all Summary: This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarit...

Complete Ended: 04:22 UTC - 30 November 2023

Clarity SaaS Maintenance - Non-Production 16.2 Upgrade - EU1-003 CHG1866446

Group: Non-Production-EU1 all Summary: This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarit...

Complete Ended: 04:03 UTC - 30 November 2023

Clarity SaaS Maintenance - Non-Production 16.2 Upgrade - EU1-001 CHG1866446

Group: Non-Production-EU1 all Summary: This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarit...

Complete Ended: 02:00 UTC - 30 November 2023

AppNeta Performance Manager Service Upgrade

Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...

Complete Ended: 23:30 UTC - 29 November 2023

Cloud SWG: Service Maintenance (Multiple Sites) November 29, 2023

Broadcom will perform maintenance on the Cloud SWG Service on November 29, 2023, from 21:00 UTC to 23:30 UTC on the following Cloud SWG sites: Oslo (GNOOS1) ...

Complete Ended: 20:00 UTC - 29 November 2023

Email Security.cloud Data Feed API Maintenance November 29, 2023

Broadcom is performing maintenance of Data Feed API starting November 29, 2023 at 15:00 UTC for a duration of 5 hours. Impact During the maintenance window, ...

Symantec Endpoint Protection Mobile

Complete Ended: 19:00 UTC - 29 November 2023

SEP Mobile: Database Infrastructure Maintenance November 29, 2023

Broadcom will perform SEP Mobile Database Infrastructure maintenance on November 29, 2023 at 18:00 UTC for a duration of 1 hour. Impact: During the maintenan...

Resolved Ended: 16:48 UTC - 29 November 2023

Issue noticed with CBDS : RESOLVED

We noticed an issue with CBDS during the timestamp : 29th Nov 15:40 GMT till 16:48 GMT. CBDS has resolved the issue and below are the impact details. Out of ...

Complete Ended: 15:09 UTC - 29 November 2023

Clarity SaaS Maintenance - Non-Production 16.2 Upgrade - AU1-003 CHG1866442

Group: Non-Production-AU1 all Summary: This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarit...

Complete Ended: 15:08 UTC - 29 November 2023

Clarity SaaS Maintenance - Non-Production 16.2 Upgrade - AU1-002 CHG1866442

Group: Non-Production-AU1 all Summary: This notification is to inform you that the Clarity SaaS team will be performing a scheduled release update of Clarit...

Complete Ended: 15:07 UTC - 29 November 2023

Clarity SaaS Maintenance - Non-Production 16.2 Upgrade - AU1-001 CHG1866442

Group: {Non-Production-EU1/AU1/CA1/US1} all Summary: This notification is to inform you that the Clarity SaaS team will be performing a scheduled release up...

Complete Ended: 10:37 UTC - 29 November 2023

VMware NSX Advanced Load Balancer - Scheduled Maintenance

Please be advised that VMware NSX Advanced Load Balancer engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: Nov...

Complete Ended: 20:00 UTC - 28 November 2023

Cloud SWG: Service Maintenance (Multiple Sites) November 28, 2023

Broadcom will perform maintenance on the Cloud SWG Service on November 28, 2023, from 18:00 UTC to 20:00 UTC on the following Cloud SWG sites: Hong Kong (GCN...

Complete Ended: 08:00 UTC - 28 November 2023

ConnectALL SaaS Maintenance - Staging 3.2 Upgrade - US1-001 CHG1870882

Group: Non-Production-US1 all Summary: This notification is to inform you that the ConnectALL SaaS team will be performing a scheduled release update of Con...

ConnectALL SaaS

Complete Ended: 02:00 UTC - 28 November 2023

AppNeta Performance Manager Service Upgrade

Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...

Complete Ended: 20:00 UTC - 27 November 2023

VMware Cloud on AWS GovCloud Annual Contingency Plan Test

Subject: VMware Engineers will be performing our annual Contingency Plan and functionality testing. Start Time: Monday, November 27, 2023 at 10:00 AM Eastern...

Complete Ended: 10:55 UTC - 27 November 2023

VMware Tanzu Service Mesh - Scheduled Maintenance

Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: November 27...

Complete Ended: 08:29 UTC - 27 November 2023

VMware Cloud Partner Navigator - Scheduled Maintenance

Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: Novemb...

Complete Ended: 07:23 UTC - 27 November 2023

VMware Cloud on Dell - Scheduled Maintenance

Please be advised that VMware Cloud on Dell engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: November 27, 202...

Complete Ended: 15:00 UTC - 25 November 2023

Email Security.cloud ClientNet Portal and API Maintenance on November 25, 2023

Broadcom is performing maintenance of Email Security.cloud customer portal ClientNet beginning November 25, 2023 at 12:00 UTC for a duration of 3 hours. Impa...

Resolved Ended: 20:22 UTC - 24 November 2023

DX SaaS OI - Performance Degradation

We are aware that there is a delay in showing up Green Highway Bands in the Operational Intelligence (OI) Performance Analytics view on the US infrastructure...

Complete Ended: 06:12 UTC - 24 November 2023

VMware Aria Automation - Scheduled Maintenance

Please be advised that VMware Aria Automation engineers will be performing maintenance on the service to implement the following bug fixes. Forms with multi...

Complete Ended: 18:54 UTC - 23 November 2023

Enterprise Monitoring Point Upgrade - Cancelled

Enterprise monitoring points will be upgraded on November 23, 2023 between 8pm and 11pm ET. This upgrade may result in a gap of up to 15 minutes in Experienc...

Complete Ended: 11:22 UTC - 23 November 2023

VMware Tanzu Service Mesh - Scheduled Maintenance

Please be advised that VMware Tanzu Service Mesh engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: November 23...

Complete Ended: 07:37 UTC - 23 November 2023

VMware Cloud Partner Navigator - Scheduled Maintenance

Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: Novemb...

Resolved Ended: 00:38 UTC - 23 November 2023

VMware Aria Automation for Secure Clouds Issue

VMware Aria Automation for Secure Clouds is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update...

Complete Ended: 17:00 UTC - 22 November 2023

Mirror Gateway Maintenance November 22, 2023

Broadcom will perform an unplanned maintenance to Mirror Gateway on November 22, 2023. The maintenance is required to keep all software components with the l...

Complete Ended: 12:00 UTC - 22 November 2023

Cloud Workload Assurance Planned Maintenance on November 22, 2023

Broadcom, is performing maintenance starting November 22, 2023, at 09:00 UTC, for a duration of 3 hours. Impact During the maintenance period Cloud Workload ...

Complete Ended: 01:30 UTC - 22 November 2023

Cloud SWG: CASB Gatelets and DLP Cloud Detection Service Maintenance (Multiple Sites) November 21, 2023

Broadcom will perform maintenance on the following Cloud SWG sites on November 21, 2023, starting at 20:30 UTC, for a duration of 5 hours: Oslo (GNOOS1) Stoc...

Complete Ended: 07:00 UTC - 21 November 2023

Cloud SWG: CASB Gatelets and DLP Cloud Detection Service Maintenance (Multiple Sites) November 21, 2023

Broadcom will perform maintenance on the following Cloud SWG sites on November 21, 2023, starting at 02:00 UTC, for a duration of 5 hours: Montreal (GCAMO1) ...

Resolved Ended: 01:53 UTC - 21 November 2023

Drop in Incoming AREQ

Arcot monitoring had detected a drop in incoming AREQ from card scheme and also a drop in challenge success rate on 21 November 2023 between 01:51:05 GMT and...

Complete Ended: 01:15 UTC - 21 November 2023

Native Monitoring Point Update

A new release of Native Monitoring Points will be available starting on November 20, 2023 at 8:00pm ET. Native Monitoring Points with Upgrade Type set to "A...

Resolved Ended: 00:01 UTC - 21 November 2023

VMware SASE - Investigating - SDWAN Services may not be available in the JKT1 (Jakarta) POP

The VMware SASE team has become aware of a potential service event and is gathering more information. Engineering resources have been engaged and an update w...

Complete Ended: 23:00 UTC - 20 November 2023

Cloud SWG: Location Service Monitoring Infrastructure Maintenance November 20, 2023

Broadcom will perform maintenance on the Location Service Monitoring infrastructure on November 20, 2023, at 21:00 UTC for a duration of 2 hours. Impact Duri...

Resolved Ended: 07:31 UTC - 20 November 2023

VMware Compatibility Guide Service Issue

VMware Compatibility Guide Service is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in th...

Resolved Ended: 03:33 UTC - 20 November 2023

VMware SASE - Investigating - VCO211-fra1 SSO Login failure via Azure AD

The VMware SASE team has become aware of a potential service event and is gathering more information. Engineering resources have been engaged and an update w...

Complete Ended: 22:00 UTC - 19 November 2023

Symantec ZTNA Planned EU Maintenance on November 19, 2023

On November 19, 2023, at 18:00 UTC, Broadcom is performing planned maintenance of Symantec ZTNA (formerly Secure Access Cloud) EU infrastructure for a durati...

Resolved Ended: 17:31 UTC - 19 November 2023

VMware Tanzu CloudHealth: Policies may execute without intended filters

An edge case has been discovered that could lead to policy actions executing against unintended resources. If a policy is configured with a filter against a ...

Complete Ended: 11:00 UTC - 19 November 2023

Symantec ZTNA Planned US Maintenance on November 19, 2023

On November 19, 2023, at 07:00 UTC, Broadcom is performing planned maintenance of Symantec ZTNA (formerly Secure Access Cloud) US infrastructure for a durati...

Complete Ended: 10:30 UTC - 19 November 2023

Mirror Gateway Maintenance November 19, 2023

Broadcom will perform planned maintenance to Mirror Gateway on November 19, 2023 at 07:30 UTC for a duration of 3 hours. This service update is part of our c...

Complete Ended: 07:00 UTC - 19 November 2023

DX SaaS US - Maintenance Notification for Application Upgrade November 19 2023

DX SaaS, a division of Broadcom will be performing scheduled maintenance in US region to upgrade to the latest version. This upgrade includes new features, p...

Complete Ended: 23:00 UTC - 18 November 2023

Rally Sandbox (sandbox.rallydev.com) refresh for a single customer scheduled for 11/18/2023 at 8 AM Mountain time

A Sandbox refresh for a single customer is scheduled for November 18, 2023 at 8:00 AM Mountain time. During this time the Sandbox environment (sandbox.rallyd...

Complete Ended: 15:00 UTC - 18 November 2023

Planned Maintenance Window for US on Saturday, November 18 at 1 PM UTC for 2 hours

Rally will have a planned maintenance window for the US on Saturday, November, 18 between 6 AM and 8 AM MDT (Mountain Time). Rally will not be accessible dur...

Complete Ended: 09:57 UTC - 18 November 2023

VMware Lab Platform - BLR cloud Scheduled Maintenance

Please be advised that VMware Lab Platform engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: November 18, 2023...

Complete Ended: 09:31 UTC - 18 November 2023

VMware Aria Automation Schedule Maintenance

Following features are available in Aria Automation 8.14.1 Customer Asks Additional warning for Resize day2 action: Resize day2 action now has a warning to h...

Symantec Endpoint Security Complete

Resolved Ended: 21:19 UTC - 17 November 2023

Endpoint Security: Incident Page Issue

We are aware of customers in the North America region experiencing intermittent issues when loading the Incident page via the Cloud Portal. Our engineering t...

Complete Ended: 03:00 UTC - 17 November 2023

AppNeta Performance Manager Service Upgrade

Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...

Complete Ended: 00:02 UTC - 17 November 2023

CloudSOC Scheduled Maintenance for EU CASB Cloud November 16, 2023

Broadcom is performing scheduled maintenance on EU CASB Cloud beginning November16, 2023, starting at 21:00 UTC, for a duration of 3 hours. Impact During th...

Complete Ended: 00:00 UTC - 17 November 2023

CloudSOC Scheduled Maintenance for Global CASB Cloud November 16, 2023

Broadcom is performing scheduled maintenance on Global CASB Cloud beginning November 16, 2023, starting at 21:00 UTC, for a duration of 3 hours. Impact Duri...

Complete Ended: 23:00 UTC - 16 November 2023

Cloud SWG: CASB Gatelets and DLP Cloud Detection Service Maintenance (Multiple Sites) November 16, 2023

Broadcom will perform maintenance on the following Cloud SWG sites on November 16, 2023, starting at 18:00 UTC, for a duration of 5 hours: Hong Kong (GCNHK...

Complete Ended: 21:18 UTC - 16 November 2023

Enterprise Monitoring Point Upgrade - Cancelled

Enterprise monitoring points will be upgraded on November 16, 2023 between 8pm and 11pm ET. This upgrade may result in a gap of up to 15 minutes in Experienc...

Complete Ended: 20:00 UTC - 16 November 2023

Cloud SWG: Delhi (GINDE) Datacenter Maintenance November 16, 2023

Broadcom will perform maintenance on the Cloud SWG Service in Delhi (GINDE) Datacenter on November 16, 2023, from 18:00 UTC for a duration of 2 hours. Impact...

Resolved Ended: 13:03 UTC - 16 November 2023

VMware Tanzu Mission Control Issue

VMware Tanzu Mission Control is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next...

Resolved Ended: 12:15 UTC - 16 November 2023

VMware Skyline Issue

VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes. ...

Resolved Ended: 08:16 UTC - 16 November 2023

VMware Compatibility Guide Service Issue

VMware Compatibility Guide Service is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in th...

Resolved Ended: 08:08 UTC - 16 November 2023

VMware Developer Portal Issue

VMware Developer Portal is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 m...

Resolved Ended: 04:21 UTC - 16 November 2023

VMware Cloud Services Issue

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 min...

Complete Ended: 02:00 UTC - 16 November 2023

VIP Maintenance November 15, 2023 at 22:00 UTC (November 15, 2023 2PM PST)

Broadcom is performing maintenance starting on November 17, 2023 at 01:30 UTC (November 16, 2023 17:30 PST) for a duration of 4 hours. This update addresses ...

VIP

Resolved Ended: 23:45 UTC - 15 November 2023

VMware CBC Enterprise EDR on GovCloud - Event Processing Degraded Performance

VMware Engineers are investigating an issue impacting the performance of events being forwarded into the CBC UI console. As a result, some customers might ex...

Symantec Endpoint Security Complete Symantec Endpoint Security Enterprise

Complete Ended: 22:00 UTC - 15 November 2023

Endpoint Security Maintenance November 15, 2023

Broadcom will perform backend maintenance on November 15, 2023, starting at 16:00 UTC for a duration of 6 hours. Impact: There is no expected customer impact...

Resolved Ended: 18:39 UTC - 15 November 2023

AppNeta - App-22 - Network and Route Change Event Issues

Broadcom Engineering has identified an issue causing missing events on the Network Timeline Page. Violation and Clear events are unaffected by this problem. ...

Complete Ended: 07:30 UTC - 15 November 2023

Cloud Workload Assurance Planned Maintenance on November 15, 2023

Broadcom, is performing maintenance starting November 15, 2023, at 05:30 UTC, for a duration of 2 hours. Impact During the maintenance period Cloud Workload ...

Symantec Endpoint Security Complete Symantec Endpoint Security Enterprise

Complete Ended: 07:00 UTC - 15 November 2023

Endpoint Security Maintenance (India Region) November 15, 2023

Broadcom will perform backend maintenance on November 15, 2023, starting at 06:00 UTC for a duration of 1 hour. Impact: There is no expected customer impact ...

Complete Ended: 05:00 UTC - 15 November 2023

VMware Cloud on AWS GovCloud Scheduled Maintenance

Subject: VMware Engineers will be performing extended maintenance that could impact access to the VMC GovCloud Console. Start Time: Tuesday, November 14, 9:0...

Complete Ended: 03:00 UTC - 15 November 2023

AppNeta Performance Manager Service Upgrade

Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...

Complete Ended: 02:00 UTC - 15 November 2023

VMware Cloud on AWS GovCloud Scheduled Maintenance

Subject: Engineers will be performing maintenance that could impact new SDDC Provisioning and access to the VMC GovCloud Console Start Time: Tuesday, Novembe...

Symantec Endpoint Security Complete Symantec Endpoint Security Enterprise

Complete Ended: 01:00 UTC - 15 November 2023

Endpoint Security Maintenance (India Region) November 14, 2023

Broadcom will perform backend maintenance on November 14, 2023, starting at 21:00 UTC for a duration of 4 hours. Impact Console and Management APIs will not ...

Resolved Ended: 15:10 UTC - 14 November 2023

VMware Compatibility Guide Service Issue

VMware Compatibility Guide Service is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in th...

Complete Ended: 04:00 UTC - 14 November 2023

VMware Cloud on AWS GovCloud Scheduled Maintenance

Subject: Engineers will be performing maintenance that could impact new SDDC Provisioning Start Time: Monday, November 13, 9:00PM Eastern Time (ET) End Time:...

Complete Ended: 01:00 UTC - 14 November 2023

Cloud SWG: Self-Managed Certificate (SMC) Service Maintenance November 13, 2023

Broadcom will perform maintenance on the Cloud SWG Service on November 13, 2023, from 23:00 UTC to November 14, 2023 at 01:00 UTC. Impact Users may experienc...

Complete Ended: 01:00 UTC - 14 November 2023

Cloud SWG: Ashburn (FGUSAS1) Data Center Failover Testing (FedRAMP Infrastructure)

The FedRAMP Ashburn (FGUSAS) Cloud SWG site will undergo a data center failover test beginning on November 13, 2023 starting at 22:00 UTC, lasting for a dura...

Complete Ended: 11:00 UTC - 13 November 2023

Messaging Gateway Maintenance November 13, 2023

Broadcom is performing planned maintenance of Symantec Messaging Gateway beginning November 13, 2023, starting at 09:00 UTC, for a duration of 2 hours. Impac...

Messaging Gateway

Complete Ended: 22:00 UTC - 12 November 2023

Symantec ZTNA Planned EU Maintenance on November 12, 2023

On November 12, 2023, at 16:00 UTC, Broadcom is performing planned maintenance of Symantec ZTNA (formerly Secure Access Cloud) EU infrastructure for a durati...

Resolved Ended: 20:51 UTC - 12 November 2023

AFM Areq Processing failures

Arcot confirms to have noticed an issue in AReq processing. Our internal teams are engaged at this point who are investigating and also working on service re...

Complete Ended: 14:00 UTC - 12 November 2023

Symantec ZTNA Planned US Maintenance on November 12, 2023

On November 12, 2023, at 08:00 UTC, Broadcom is performing planned maintenance of Symantec ZTNA (formerly Secure Access Cloud) US infrastructure for a durati...

Complete Ended: 14:00 UTC - 12 November 2023

Mirror Gateway Maintenance November 12, 2023

Broadcom will perform planned maintenance to Mirror Gateway on November 12, 2023. This service update is part of our continuous efforts to improve the functi...

Complete Ended: 07:00 UTC - 12 November 2023

Arcot Planned Monthly Maintenance November 2023

Arcot will perform planned maintenance activity between 0100 GMT and 0700 GMT on 12 November 2023. During this time, we will perform routine maintenance tas...

Complete Ended: 04:45 UTC - 12 November 2023

DX SaaS EU- Emergency Infrastructure Maintenance

DX SaaS, a division of Broadcom, will be performing emergency maintenance on our SaaS infrastructure on November 12, 2023 at 04:30 UTC in the EU region. Impa...

Resolved Ended: 22:55 UTC - 11 November 2023

Drop in Incoming AREQ and Increase in Failed Transactions

Arcot monitoring had detected a drop in incoming AREQ from card scheme and also a drop in challenge success rate on 11 November 2023 between 2252 HRS GMT and...

Complete Ended: 20:57 UTC - 11 November 2023

[CANCELLED] DX SAAS US - Maintenance Notification for Application Upgrade

DX SaaS, a division of Broadcom will be performing scheduled maintenance in US region to upgrade to the latest version. This upgrade includes new features, p...

Complete Ended: 15:00 UTC - 11 November 2023

Email Security.cloud ClientNet Portal and API Maintenance on November 11, 2023

Broadcom is performing maintenance of Email Security.cloud customer portal ClientNet beginning November 11, 2023 at 12:00 UTC for a duration of 3 hours. Impa...

Complete Ended: 06:00 UTC - 11 November 2023

Rally Sandbox (sandbox.rallydev.com) refresh for a single customer scheduled for 11/10/2023 at 7PM MT

A Sandbox refresh for a single customer is scheduled for November 10, 2023 at 7:00 PM Mountain time. During this time the Sandbox environment (sandbox.rally...

Complete Ended: 02:00 UTC - 11 November 2023

Planned Maintenance Window for FedRamp and EMEA on Friday, November 10 at 10 PM UTC for 4 hours

Rally will have a planned maintenance window for FedRamp and EMEA on Friday, November, 10 between 3 PM and 7 PM MDT (Mountain Time). Rally will not be access...

Symantec Endpoint Security Complete Symantec Endpoint Security Enterprise

Resolved Ended: 21:23 UTC - 10 November 2023

Endpoint Security Cloud Portal Issue

On November 10, 2023 between 12:18 UTC and 13:34 UTC customers in the Europe region may have experienced portal slowness and intermittent red banners when ac...

Symantec Endpoint Security Complete

Resolved Ended: 21:23 UTC - 10 November 2023

Endpoint Security: Incident Page Issue

We are aware of customers in the North America region experiencing intermittent issues when loading the Incident page via the Cloud Portal. Our engineering t...

Resolved Ended: 14:59 UTC - 10 November 2023

VMware CBC Event Forwarder - Watchlist Hit Event Forwarder Outage

VMware Engineers are investigating an issue impacting the performance of the Watchlist Hits forwarder. As a result, some customers might experience Watchlist...

Resolved Ended: 13:31 UTC - 10 November 2023

VMware Cloud Services Console - Unavailable

VMware Engineers are currently investigating an issue where customers may be receiving access related errors when attempting to login to the VMware Cloud Ser...

Complete Ended: 06:39 UTC - 10 November 2023

Pivotal Tracker - Scheduled Maintenance

Please be advised that Pivotal Tracker engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: November 10, 2023 04:...

Complete Ended: 05:00 UTC - 10 November 2023

CloudSOC Scheduled Maintenance for Global CASB Cloud November 9, 2023

Broadcom will perform scheduled maintenance on Global CASB Cloud beginning November 9, 2023, starting at 21:00 UTC, for a duration of 8 hours. Release notes ...

Intelligence Services / WebFilter

Complete Ended: 23:59 UTC - 9 November 2023

Intelligence Services Database Downloads Maintenance

Broadcom is performing planned maintenance on the Intelligence Services Database Downloads service starting November 7, 2023 through November 9, 2023. Impact...

Intelligence Services / WebFilter

Complete Ended: 23:59 UTC - 9 November 2023

Intelligence Services / WebFilter WebPulse Maintenance

Broadcom is performing planned maintenance on the WebPulse service starting November 6, 2023 and will be completing on November 9, 2023. Impact No customer i...

Complete Ended: 15:58 UTC - 9 November 2023

Edge SWG: Policy Services Subscription Maintenance November 9, 2023

On November 9 2023, Broadcom will publish an update to the Policy Subscription Service. This update provides enhancements to the Isolation Integration policy...

Edge Secure Web Gateway

Symantec Endpoint Security Complete Symantec Endpoint Security Enterprise

Complete Ended: 00:00 UTC - 9 November 2023

Endpoint Security Maintenance (US Region) November 8, 2023

Broadcom will perform backend maintenance on November 8, 2023, starting at 22:00 UTC for a duration of 2 hours. Impact There is no expected customer impact d...

Complete Ended: 23:30 UTC - 8 November 2023

Cloud SWG: Service Maintenance (Multiple Sites) November 8, 2023

Broadcom will perform maintenance on November 8, 2023, from 20:30 UTC to 23:30 UTC on the following Cloud SWG sites: Oslo (GNOOS1) Stockholm (GSESK1) Helsink...

Complete Ended: 22:00 UTC - 8 November 2023

Cloud SWG: Reporting Infrastructure Maintenance November 8, 2023

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure to improve stability and continue to optimize the service. This maintenan...

Resolved Ended: 13:41 UTC - 8 November 2023

ENTERPRISE EDR Search - SYD Issue

ENTERPRISE EDR is investigating a potential issue with the Process Tree on the Process Analysis page. Our engineering teams are engaged, and we will provide ...

Complete Ended: 11:20 UTC - 8 November 2023

VMware Cloud Partner Navigator - Scheduled Maintenance

Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: Novemb...

Symantec Endpoint Security Complete Symantec Endpoint Security Enterprise

Complete Ended: 09:30 UTC - 8 November 2023

Endpoint Security Maintenance November 8, 2023

Broadcom will perform backend maintenance on November 8, 2023, starting at 05:30 UTC for a duration of 4 hours. Impact: There is no expected customer impact ...

Complete Ended: 09:00 UTC - 8 November 2023

Portal Infrastructure Maintenance - US/EMEA Staging and Production on 8th Nov, 2023

Layer7, a division of Broadcom, is performing an Infrastructure Maintenance - US/EMEA Staging & Production on 8th Nov, 2023, at 05:00 GMT, for a duration...

Layer7 API Management

Complete Ended: 08:30 UTC - 8 November 2023

App Synthetic Monitor (ASM) Maintenance November 8, 2023

Broadcom will perform scheduled maintenance beginning November 8, 2023, starting at 07:30 UTC, for a duration of 1 hour. Impact During the maintenance windo...

App Synthetic Monitor

Complete Ended: 07:38 UTC - 8 November 2023

VMware Cloud Partner Navigator - Scheduled Maintenance

Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: Novemb...

Complete Ended: 05:00 UTC - 8 November 2023

CloudSOC Scheduled Maintenance for EU CASB Cloud November 7, 2023

Broadcom will perform scheduled maintenance on EU CASB Cloud beginning November 7, 2023, starting at 21:00 UTC, for a duration of 8 hours. Release notes wil...

Resolved Ended: 01:21 UTC - 8 November 2023

VMware SASE - vco310-syd1 CWS Management Services

The VMware SASE team has become aware of a potential service event and is gathering more information. Engineering resources have been engaged and an update w...

Complete Ended: 23:59 UTC - 7 November 2023

Cloud SWG Maintenance (FedRAMP Infrastructure) November 3 - 7, 2023

Broadcom will perform Cloud SWG Maintenance for FedRAMP Infrastructure on November 3, 2023, starting at 00:00 UTC and completing on November 7, 2023 at 23:59...

Resolved Ended: 19:54 UTC - 7 November 2023

Layer7 APIM Portal SaaS intermittently available

We are aware that some Layer7 APIM Portal SaaS customers were experiencing intermittent availability issues. This was a short lived incident and we are no lo...

Layer7 API Management

Symantec Endpoint Protection Mobile

Resolved Ended: 14:54 UTC - 7 November 2023

SEP Mobile: False Positive Alerts for iOS Users

We are currently investigating an issue where iOS users are getting alerted to upgrade to the latest version 17.1(c). This is a false alert and no customer a...

Complete Ended: 07:00 UTC - 7 November 2023

Cloud SWG: Service Maintenance (Multiple Sites) November 7, 2023

Broadcom will perform maintenance on November 7, 2023, from 04:00 UTC to 07:00 UTC on the following Cloud SWG sites: Montreal (GCAMO1) Toronto (GCATO2) Bueno...

Symantec Endpoint Security Complete Symantec Endpoint Security Enterprise

Complete Ended: 23:38 UTC - 6 November 2023

[CANCELLED] Endpoint Security Maintenance (US Region) November 10, 2023

Broadcom will perform backend maintenance on November 10, 2023, starting at 5:30 UTC for a duration of 2 hours. Impact Console and Management APIs will not b...

Complete Ended: 10:00 UTC - 6 November 2023

Email Security.cloud Email Troubleshooting Tool Maintenance November 6, 2023

Broadcom is performing scheduled maintenance of Email Security.cloud Email Delivery Troubleshooting Tool infrastructure beginning November 6, 2023 at 07:00 U...

Resolved Ended: 09:50 UTC - 6 November 2023

Carbon Black Cloud Audit & Remediation - EU Public API Degraded

Description: CARBON BLACK CLOUD AUDIT & REMEDIATION - EU Public API is currently degraded. Some customers may experience requests returning more slowly ...

Complete Ended: 06:00 UTC - 6 November 2023

DX SaaS EU - Maintenance Notification for Application Upgrade

DX SaaS, a division of Broadcom will be performing scheduled maintenance in the EU region to upgrade to the latest version. This upgrade includes new feature...

Complete Ended: 23:00 UTC - 5 November 2023

Secure Access Cloud Planned EU Maintenance on November 5, 2023

On November 5, 2023, at 19:00 UTC, Broadcom is performing planned maintenance of Secure Access Cloud (EU) for a duration of 4 hours. As part of our continuou...

Complete Ended: 16:00 UTC - 5 November 2023

Secure Access Cloud Planned (EU and US) Maintenance on November 5, 2023

On November 5, 2023 , at 12:00 UTC, Broadcom is performing planned maintenance of Secure Access Cloud (US and EU Infrastructure) for a duration of 4 hours. A...

Complete Ended: 12:30 UTC - 5 November 2023

Secure Access Cloud Planned US Maintenance on November 5, 2023

On November 5, 2023, at 08:30 UTC, Broadcom is performing planned maintenance of Secure Access Cloud (US) for a duration of 4 hours. As part of our continuou...

Complete Ended: 04:00 UTC - 5 November 2023

DX SaaS US - Maintenance Notification for Operational Intelligence (OI) Application

DX SaaS, a division of Broadcom will be performing application maintenance in the US region. No new features or defect fixes will be rolled out as part of th...

Complete Ended: 01:00 UTC - 5 November 2023

Case Management System Maintenance

Our service provider will be performing Case Management System maintenance starting on November 4, 2023, at 01:00 UTC (November 3, 2023, at 6PM PST) for a du...

Support/Partner Services

Complete Ended: 22:00 UTC - 4 November 2023

Email Security.cloud Encryption Maintenance (Echoworx), November 4, 2023

Our encryption provider Echoworx will be performing a scheduled maintenance, beginning November 4, 2023 starting at 20:00 UTC, for a duration of 2 hours. Thi...

Complete Ended: 22:00 UTC - 4 November 2023

Email Security.cloud ClientNet Portal and API Maintenance on November 4, 2023

Broadcom is performing maintenance of Email Security.cloud customer portal ClientNet beginning October 28, 2023 at 13:00 UTC for a duration of 9 hours. Impa...

Complete Ended: 11:22 UTC - 4 November 2023

VMware HCX - Scheduled Maintenance

Please be advised that VMware HCX engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: November 04, 2023 09:00 UT...

Resolved Ended: 07:09 UTC - 4 November 2023

Carbon Black Cloud Audit & Remediation - SYD Public API Degraded

Description: CARBON BLACK CLOUD AUDIT & REMEDIATION - SYD Public API is currently degraded. Some customers may experience requests returning more slowly...

Symantec Endpoint Security Complete Symantec Endpoint Security Enterprise

Complete Ended: 01:00 UTC - 4 November 2023

Endpoint Security Maintenance (Europe and India Region) November 3, 2023

Broadcom will perform backend maintenance on November 3, 2023, starting at 22:00 UTC for a duration of 3 hours. Impact Console and Management APIs will not b...

Complete Ended: 01:00 UTC - 4 November 2023

Cloud SWG: Portal Maintenance November 3, 2023

Broadcom will perform Cloud SWG Portal Maintenance on November 3, 2023, at 21:00 UTC for a duration of 4 hours. Impact During the maintenance period, adminis...

Resolved Ended: 18:54 UTC - 3 November 2023

HCX Redeployment Issue for VMware Cloud

VMware engineering teams have identified a fix and are awaiting its push to production. Start Time: November 02, 2023 17:04 UTC End Time: N/A Current Impact...

Complete Ended: 13:59 UTC - 3 November 2023

VMware Cloud Director service - Scheduled Maintenance - Americas

Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of platform upgrade in the Americas regi...

Complete Ended: 08:30 UTC - 3 November 2023

VIP Maintenance Notification - November 3, 2023 00:30 UTC (November 02, 2023 17:30 PST )

This release of VIP Authentication Services provides support for IPv6 IP addresses in headers and in parameters. You can use the IPv6 format for IP addresses...

VIP

Complete Ended: 07:00 UTC - 3 November 2023

UAT AfDB Emergency Maintenance

Arcot will be carrying out emergency maintenance work in its UAT environment for Arcot for digital banking between 0530 HRS GMT and 0700 HRS GMT on 3 Novembe...

Complete Ended: 06:53 UTC - 3 November 2023

VMware Cloud Director service - Scheduled Maintenance - Europe

Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of platform upgrade in the Europe region...

Complete Ended: 05:46 UTC - 3 November 2023

VMware Cloud Director service - Scheduled Maintenance - India

Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: Novembe...

Complete Ended: 03:00 UTC - 3 November 2023

VMware Cloud on AWS GovCloud Scheduled Maintenance

Subject: Engineers will be performing maintenance that could impact new SDDC Provisioning and access to the VMC GovCloud Console Start Time: Thursday, Novemb...

Complete Ended: 02:30 UTC - 3 November 2023

VMware Cloud Director service - Scheduled Maintenance - IND

Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: Novembe...

Intelligence Services / WebFilter

Complete Ended: 23:59 UTC - 2 November 2023

Intelligence Services / WebFilter WebPulse Maintenance

Broadcom is performing planned maintenance on the WebPulse service starting October 31, 2023 and will be completing on November 2, 2023. Impact No customer...

Complete Ended: 23:25 UTC - 2 November 2023

VMware Cloud Director service - Scheduled Maintenance - ASIA

Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: Novembe...

Resolved Ended: 22:53 UTC - 2 November 2023

VMware SASE - SD-WAN data plane performance degradation - Resolved

The VMware SASE team has not encountered additional issues in monitoring and has implemented a fix to resolve this incident. Accordingly, this is the final n...

Complete Ended: 21:00 UTC - 2 November 2023

Cloud SWG: Service Maintenance (Multiple Sites) November 2, 2023

Broadcom will perform maintenance on November 2, 2023, from 18:00 UTC to 21:00 UTC on the following Cloud SWG sites:: Hong Kong (GCNHK1) Taipei (GTWTA1) Tok...

Resolved Ended: 20:36 UTC - 2 November 2023

VMware CBC Enterprise EDR Search on GovCloud - Degraded Performance

VMware Engineers are investigating an issue impacting the performance of events being forwarded into the CBC UI (via the Investigate Tab) console that began ...

Complete Ended: 11:00 UTC - 2 November 2023

Cloud Workload Protection Maintenance November 2, 2023

Broadcom is performing scheduled maintenance on its backend infrastructure components on November 2, 2023 at 10:00 UTC for a duration of 1 hour. Impact: User...

Complete Ended: 05:34 UTC - 2 November 2023

VMware Aria Automation - Scheduled Maintenance

Please be advised that VMware Aria Automation engineers will be performing maintenance to fix bugs in UI. Start Time: November 02, 2023 05:00 UTC End Time: N...

Complete Ended: 02:00 UTC - 2 November 2023

AppNeta Performance Manager Service Upgrade

Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...

Complete Ended: 01:00 UTC - 2 November 2023

DATA FORWARDER - US Scheduled Maintenance

During this maintenance period customers will be unable to see, edit, create, or delete Carbon Black Cloud Data Forwarder configurations via API or Carbon Bl...

Resolved Ended: 23:25 UTC - 1 November 2023

VMware CBC Enterprise EDR on GovCloud - Event Processing & Search Degraded Performance

VMware Engineers are investigating an issue impacting the performance of events being forwarded into the CBC UI console that began around 12:10PM ET. As a re...

Resolved Ended: 20:53 UTC - 1 November 2023

DX SaaS - APM Partial Outage (US Infrastructure)

We are aware that customers provisioned on the US infrastructure are experiencing missing data for a few of the metrics in the metric view of the Application...

Complete Ended: 16:30 UTC - 1 November 2023

DATA FORWARDER - JAPAN Scheduled Maintenance

During this maintenance period customers will be unable to see, edit, create, or delete Carbon Black Cloud Data Forwarder configurations via API or Carbon Bl...

Resolved Ended: 14:07 UTC - 1 November 2023

VIP Intelligent Authentication Service Interruption

On October 31, 2023 between 17:00 UTC to 17:07 UTC (10:00 to 10:07 PDT), VIP Intelligent Authentication customers may have experienced service interruption w...

VIP

Symantec Endpoint Security Complete Symantec Endpoint Security Enterprise

Complete Ended: 09:30 UTC - 1 November 2023

Endpoint Security Maintenance (North America Region) November 01, 2023

Broadcom will perform a planned monthly release on November 1, 2023, starting at 4:30 UTC for a duration of 5 hours. Impact There is no expected customer imp...

Complete Ended: 06:39 UTC - 1 November 2023

VMware Cloud Partner Navigator - Scheduled Maintenance

Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade. Start Time: Novemb...

Complete Ended: 06:30 UTC - 1 November 2023

Carbon Black Cloud Workload Protection - Public Cloud Services Degraded - US

"Description: As part of scheduled infrastructure upgrade, we will be migrating Public cloud services. Customer Impact: Prevention capabilities of workload s...

Complete Ended: 05:05 UTC - 1 November 2023

DX SaaS US - Maintenance Notification for Application Upgrade

DX SaaS, a division of Broadcom, will be performing scheduled maintenance in the US region to upgrade the APM agents to the latest version. For more details,...