Cloud SWG: Service Maintenance (Multiple Sites) November 2, 2023

Thursday, 2 November — 3 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Broadcom will perform maintenance on November 2, 2023, from 18:00 UTC to 21:00 UTC on the following Cloud SWG sites::

  • Hong Kong (GCNHK1)
  • Taipei (GTWTA1)
  • Tokyo (GJPTK)
  • Osaka (GJPOS1)
  • Seoul (GKRSE1)
  • Singapore (GSGRS1)
  • Indonesia (GIDJK11)
  • Sydney (GAUSY1)
  • Auckland (GNZAU1)
  • Melbourne (GAUME)
  • Beijing (ACNBJ1)
  • Beijing (ACNBJ2)
  • Shanghai (ACNSH1)
  • Shanghai (ACNSH2)
  • Abu Dhabi (GAEAD1)
  • Mumbai (GINMU1)
  • Delhi (GINDE)
  • Riyadh (GSARI)

Impact

Cloud Firewall Service (CFS) and Secure Access Cloud (SAC) service will be unavailable for few minutes during the maintenance window.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located here or on the main Cloud SWG Portal page.

For real time updates and status visit and subscribe to Broadcom Service Status.

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - APAC
      • Auckland, New Zealand (GNZAU)
      • Beijing, China (ACNBJ)
      • Delhi, India (GINDE)
      • Hong Kong (GCNHK)
      • Jakarta, Indonesia (GIDJK)
      • Melbourne, Australia (GAUME)
      • Mumbai, India (GINMU)
      • Osaka, Japan (GJPOS)
      • Seoul, South Korea (GKRSE)
      • Shanghai, China (ACNSH)
      • Singapore (GSGRS)
      • Sydney, Australia (GAUSY)
      • Taipei, Taiwan (GTWTA)
      • Tokyo, Japan (GJPTK)
    • Point of Presence (POP) - Europe And The Middle East
      • Abu Dhabi, UAE (GAEAD)
      • Riyadh, Saudi Arabia (GSARI)