Case Management System Maintenance

1 day

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Our service provider will be performing Case Management System maintenance starting on November 4, 2023, at 01:00 UTC (November 3, 2023, at 6PM PST) for a duration of 24 hours.

Required Action

For complete information regarding this maintenance, refer here.


During the maintenance period, the Case Management System will be unavailable. If you require immediate assistance please contact customer care at 1-800-225-5224 (global numbers) or use Live Chat to talk with an agent.

Began at:

Affected components