Cloud SWG POP Decommission Announcement Riyadh, Saudi Arabia (GSARI)

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The Localization Zone for Riyadh, Saudi Arabia (GSARI) will be decommissioned now that the new Cloud SWG compute point-of-presence (POP) in Dammam, Saudi Arabia (GSADA) is available. The date of the decommissioning for GSARI is September 09, 2024.

More Information

Localization Zones allow Cloud SWG to request web content using IP addresses that match the country of the end user when there is no Cloud SWG POP in the end user’s country. This results in more content being properly localized, yielding a better end user experience. Now that our Saudi Arabia compute POP is live in Dammam, the Localization Zone in Riyadh is no longer needed.

Carefully review the information below to avoid disruption of service.

Decommission Date: September 09, 2024

Ingress IP addresses

• 148.64.6.1 - TO BE RETIRED SEPTEMBER 09, 2024
• 148.64.17.164 - REPLACEMENT (existing GSADA ingress IP address)

Egress IP ranges

• 148.64.6.0/26 - TO BE RETIRED SEPTEMBER 09, 2024
• 148.64.17.0/24 - REPLACEMENT (existing GSADA egress IP ranges)

Required Action

Prior to the decommission date:

• Firewall rules regulating connectivity to/from your network to Cloud SWG should be adjusted to allow traffic to pass to the replacement IP network listed above.
• Third party applications that regulate connections by source IP address should be updated to accept connections from the replacement egress IP networks listed above to ensure traffic proxied through Cloud SWG can reach the application.

Failure to make these changes could prevent users from connecting to Cloud SWG, accessing third party web applications, or authenticating against the service using the Auth Connector (where applicable).

• IPsec: Customers must update their tunnel configurations to point to the replacement ingress IP address before September 09, 2024. This change can be made immediately.
• WSS Agent, Symantec Enterprise Agent: Agent traffic will be automatically redirected to the replacement POP. No customer action is required.
• Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected to the replacement POP. No customer action is required.
• Regardless of connection method, any configuration pointing to a specific POP hostname or IP address (not recommended) must be manually switched to the replacement POP prior to the decommissioning date to avoid an outage.

Please visit this KB article for a full list of IP networks used by Cloud SWG.

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