Resolved

This incident has been resolved.

Monitoring

A solution has been implemented and we are monitoring the results. Securlets are now fully functional. Some customers may notice delays however we expect this to clear in the next few hours.

Identified

We have identified a potential cause for the issue and are in process of deploying a solution. We will provide further updates as new information is discovered.

Update

We are continuing to investigate this issue and will provide further updates as new information is discovered.

Update

We are currently investigating this issue and will provide further updates as new information is discovered.

Investigating

We are aware customers may be experiencing issues with certain functions of Securlets. We are currently investigating this issue and will provide further updates as new information is discovered.

Began at:

Affected components