The maintenance is now complete. Thanks for your patience.
The scheduled maintenance is now underway. We'll keep you updated on our progress.
We are pleased to announce the availability of new Cloud SWG Localization Zones (LZ) geolocated to Tallinn in Estonia, Riga in Latvia and Vilnius in Lithuania. These LZ’s will be available to all customers at no extra cost.
What are Localization Zones?
Localization Zones allow Cloud SWG to request web content using IP addresses that match the country of the end user, even when there is no POP in the end user’s country (no vendor has a POP in every country). This causes more content to be properly localized resulting in a better end user experience. Please note that content providers, not Symantec, choose whether or not to localize their content and what localizations they support.
New Localization Zones
Please carefully review the information below to avoid disruption of service.
General Availability Date: April 16, 2024
Required Action
Please note that the new Localization Zones will use the following new egress IP addresses:
Get ready now: Third party applications that regulate connections by source IP address should be updated to accept connections from the new egress IPs. Failure to make these changes could prevent users from accessing third party web applications that authenticate users by source IP address.
For a full list of IP networks used by WSS, please visit this link.
Reporting Problems
Experiencing issues? Contact technical support by visiting here.
For service status and maintenance updates visit and subscribe to Broadcom Service Status.
We’ll find your subscription and send you a link to login to manage your preferences.
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
We’ll use your email to save your preferences so you can update them later.
Subscribe to other services using the bell icon on the subscribe button on the status page.
You’ll no long receive any status updates from Broadcom Service Status, are you sure?
{{ error }}
We’ll no longer send you any status updates about Broadcom Service Status.