Resolved
Resolved
After 14 hours and 48 minutes

We have monitored the service for stability and this incident shall now be closed.

Monitoring
After 1 hour and 13 minutes

We are no longer experiencing latency issues with Google Securlet service. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Identified
After 14 minutes

We have identified the cause of the issue and have applied remediation. The delays have started decreasing and we continue to closely monitor the service.

Investigating

We are aware some customers may be experiencing latency issues with Google Mail functions of Google Securlet. Our engineering teams are engaged and are actively investigating the issue.

We will provide further updates as more information becomes available. Please note that no other CloudSOC CASB functionality is affected.

Began at:

Affected components