CloudSOC CASB Global Gateway Issue

After 2 hours and 16 minutes

We have confirmed the Gateway service is fully restored. This incident is now resolved.

After 16 minutes

We have identified the cause and have implemented a fix. We are monitoring the service continuously and will provide updates as information is discovered.


We are aware of customers experiencing issues with CloudSOC CASB Global Gateway component. This is impacting WSS and CASB integration resulting in Gatelet policies to not function. We are investigating this issue with the highest priority and will provide further updates as new information is discovered.

Please note that no other CloudSOC CASB functionality is affected.

Began at:

Affected components