This incident shall now be resolved.
Events are now being processed in CloudSOC CASB Detect and normal functionality has been restored.
This incident shall now be resolved.
We have identified the cause of the issue and have implemented a fix. We expect delays with incident creation over the next 48-72 hours as we process the queued backlog. We will provide updates as soon as new information becomes available.
We are working with our service provider, Google to continue to investigate the issue and identify a fix.
We will provide updates as further information becomes available.
We continue to investigate this issue. We'll provide further updates as more information becomes available.
We are aware of an issue with processing event activity to generate incidents within CloudSOC CASB Detect.
We are investigating this issue with the highest priority and will provide further information as it becomes available.
Please note that no other CloudSOC CASB functionality is affected.