CloudSOC CASB Global Securlets Degraded Performance

Resolved
Resolved
After 1 day, 12 hours, and 25 minutes

We have monitored the service for stability and this incident shall now be closed.

Monitoring
After 18 hours and 34 minutes

We are no longer experiencing latency issues with Securlets service. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Identified
After 18 hours and 11 minutes

We are seeing delays further improving after increasing more capacity. Some minor delays remain and we continue to closely monitor the service. We will provide updates as new information becomes available.

Identified
After 14 hours and 38 minutes

We have identified the cause of the issue and have applied remediation. The delays have started decreasing and we continue to closely monitor the service. We will provide updates as new information becomes available.

Investigating
After 8 hours and 41 minutes

We continue to investigate this issue. We will provide updates as new information becomes available.

Investigating

We are aware some customers may be experiencing latency issues with certain functions of Securlets in the US region. Our engineering teams are engaged and are actively investigating the issue.

We will provide further updates as more information becomes available. Please note that no other CloudSOC CASB functionality is affected.

Began at:

Affected components