CloudSOC CASB Audit and Shadow IT Issue
This incident has been resolved.
The issue with processing WSS Logs has been resolved. We will continue to monitor the processing of the WSS logs for 24 hours to ensure there are no issues.
Please note that no other Symantec CloudSOC functionality is affected.
We are continuing to investigate this issue.
We are aware customers may be experiencing data processing delays while processing WSS Logs (having the Datasource Name "BLUECOAT CLOUD PROXY" & Datasource Type "SyncApi"). We are currently investigating this issue and will provide further updates as new information is discovered.
Please note that no other Symantec CloudSOC functionality is affected.
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CloudSOC CASB
- Global Audit
- EU Audit
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