CloudSOC Reach Agent and Direct traffic steering will be decommissioned

Duration: 4 hours
Complete
Complete
After 1 week, 1 day, 1 hour, and 18 minutes

The scheduled maintenance has been completed.

Underway
After 1 week, 21 hours, and 18 minutes

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled
After 5 days, 20 hours, and 11 minutes

We will be undergoing scheduled maintenance during this time.

Scheduled
After 5 days, 20 hours, and 8 minutes

We will be undergoing scheduled maintenance during this time.

Scheduled

As previously announced , the legacy Reach Agent and Proxy/PAC steering to gw.elastica.net will no longer function as of July 30, 2021 at 20:00 UTC.

Impact: Any installed Reach Agents or Proxy Forward will fail to connect to CloudSOC past that date. Further any redirection to gw.elastica.net will no longer be supported at this time. Customers should take the necessary actions to migrate to the WSS Agent prior to this date to ensure service continuity if not already done.

Schedule • Start Date: July 30, 2021 at 20:00 UTC • End Date: July 31, 2021 at 00:00 UTC

Began at:

Affected components