CloudSOC CASB Outbound Email Issue

Resolved
Resolved
After 5 hours and 52 minutes

This incident has been resolved.

Recovering
After 4 hours and 18 minutes

A fix has been implemented and we are monitoring the results.

Identified
After 3 hours and 20 minutes

The issue has been identified and a fix is being implemented.

Investigating

We are currently experiencing an issue sending outbound emails from CloudSOC CASB. Customers will not receive any emails such as reports, forgot password emails etc.

Please note that no other Symantec CloudSOC functionality is affected. We are actively investigating this issue and will provide updates as new information becomes available.

Began at:

Affected components