Resolved
Resolved
After 4 hours and 9 minutes

This incident has been resolved.

Recovering
After 1 hour and 43 minutes

The cause of this issue has been addressed and portal access has been restored. We will continue to closely monitor the service and will provide updates as new information becomes available.

Investigating
After 51 minutes

We are continuing to investigate the issue with urgent priority. We will provide updates as new information becomes available.

As a reminder, no other Symantec CloudSOC functionality is affected.

Investigating

We are aware customers may be experiencing login errors when attempting to log into the EU management portal. We are currently investigating these errors and will provide further updates as new information is discovered.

Please note that no other Symantec CloudSOC functionality is affected.

Began at:

Affected components