Resolved
After 1 hour and 17 minutes

As of 16:30 UTC, the issue has been resolved and normal performance of the PAC File Management Service has been restored. This will be the final update for this incident.

Investigating

Since November 12, 2018 at 00:00 UTC a small subset of customers utilizing the PAC File Management Service started experiencing reduced functionality. We are currently investigating the issue and will provide additional updates as new information becomes available.

Began at:

Affected components