Resolved
After 5 hours and 35 minutes

Services are fully restored in the Johannesburg data center and there is no further impact to customers. This incident is now resolved.

Monitoring
After 3 hours and 36 minutes

We have identified and addressed the cause of the issue. Connectivity is now stable and we are monitoring the service.

Investigating
After 1 hour and 48 minutes

We are continuing to investigate the issue and will provide additional updates as new information becomes available.

Investigating

Data Center Johannesburg is currently down. Customer connections to the Johannesburg data center will be temporarily redirected to a geographically close data center.

We are currently investigating the issue and an update will be provided once more data is available.

Began at:

Affected components