Websites Incorrectly Getting Blocked - Policy Categorization Issue

We have confirmed that the issue with policy category enforcement is resolved as of 5:45 UTC. There is no longer an impact to customers. This incident is resolved.

We continue our investigation into the issue with policy category enforcement. We will provide additional updates as new information becomes available.

Please note that there is no impact on protection services, and all other aspects of our services remain functional.

We continue to investigate the issue with highest priority and will provide additional updates as new information becomes available.

We are aware some WSS customers may be experiencing issues with policy category enforcement that is inadvertently blocking some valid websites while allowing some previously blocked sites through. We are investigating the issue with highest priority and will provide additional updates as new information becomes available.