Important announcement for customers using Unified Agent (UA) connections

The scheduled maintenance has been completed.

Please note, this maintenance window has been extended

Updated Schedule • Start Date: December 25, 2019, at 05:35 UTC • End Date: December 27, 2019, at 17:35 UTC

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Some customer connections via Unified Agent (UA) may experience disconnects from the service due to certificate expiry.

Action required The expired certificate should be renewed as per KB https://support.symantec.com/us/en/article.TECH242793.html .

Original Schedule • Start Date: December 25, 2019, at 05:35 UTC • End Date: December 26, 2019, at 17:35 UTC

Please note customers who have renewed the certificate would not be impacted.