Authentication Errors when Logging in through SAML

We have confirmed the underlying issue impacting SAML authentication is resolved. This incident is now closed.

As of 03:45 UTC, SAML authentication issues have been resolved. We continue to monitor the portal performance. We will provide additional updates as new information becomes available.

We are continuing to work on deployment of the fix. We will provide additional updates as new information becomes available.

We have identified the issue impacting SAML authentication and working on deploying a fix. We will provide additional updates as new information becomes available.

We are aware some customers are encountering issues with SAML authentication. We are investigating the issue and will provide additional updates as new information becomes available.

Impacted users should consider temporarily disabling SAML “Sign Authentication Request” option in the portal, as a workaround while we work on resolving this incident. User can locate this option under Authentication>SAML.