Resolved
After 1 hour and 3 minutes

We have confirmed the service is fully restored. This incident is now resolved.

Monitoring
After 46 minutes

We have resolved the issue causing login errors and restored the Portal service.

We will continue to monitor the service to ensure the it is fully restored and provide further updates as new information is discovered

Investigating

We are currently investigating an availability issue with the Cloud Portal. Users of the Cloud Portal will be unable to access the portal at this time. Users may receive a 500 error while attempting to login to the Portal

We will provide additional updates as new information becomes available.

Began at:

Affected components