Resolved
After 1 day and 56 minutes

We have corrected the issue with the Unified Agent. This incident is now resolved.

Monitoring
After 19 hours and 32 minutes

As of June 13, at 20:00 UTC, we have corrected the issue identified in UA version 4.10.6. For customers that have previously upgraded to version 4.10.6, between June 13, 16:00 UTC, and June 13, 20:00 UTC, please re-download version 4.10.6.

We continue to monitor this situation and will provide further updates as they become available.

Monitoring

As of 16:17 UTC, we have identified an issue in version 4.10.6 of Unified Agent. For customers that have upgraded to version 4.10.6, between 16:00 UTC and 20:00 UTC please revert back to version 4.10.3.

Customers that downloaded UA version 4.10.6 during this time are advised to contact support for assistance.

As a preventative measure, we have removed UA 4.10.6 from production.

We will provide further updates as they become available.

Began at:

Affected components