Madrid (GESMA) Data Center Maintenance August 18, 2020

12 hours
Complete
Complete

The scheduled maintenance has been completed.

Underway

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Symantec, a division of Broadcom, will be performing maintenance in the Madrid (GESMA) data center. This maintenance will begin on August 18, 2020, at 16:00 UTC for a duration of 12 hours.

Impact Expect the site to be completely unavailable during the maintenance window.

Required Action

• IPsec: Customers should bring up their secondary tunnel prior during the maintenance window. Please ensure your IPSec implementation is fault tolerant by following configuration best practices. • Explicit over IPsec (“trans-proxy”): Customers that use explicit proxy through IPsec to ep.threatpulse.net should take the same action as IPsec customers and bring up their secondary tunnel during the maintenance. • Explicit proxy / Unified Agent / Proxy Forwarding: The service will automatically redirect connections to an alternate infrastructure during the maintenance window. No customer action is required. • Others: Any customer, regardless of connection method, with a configuration pointing to a specific site or IP address must manually failover to a secondary site during the maintenance window to avoid an outage.

Schedule Start Date: August 18, 2020, at 16:00 UTC End Date: August 19, 2020, at 04:00 UTC

If you have further questions regarding this announcement, contact Technical Support. Support information is located at: https://support.broadcom.com/security

For real time updates and status visit and subscribe to Broadcom Service Status: https://wss.status.broadcom.com

Began at:

Affected components