Resolved
Resolved
After 1 day, 2 hours, and 11 minutes

The Johannesburg (JNB2) data center is fully operational. This incident is resolved.

Monitoring
After 3 hours and 56 minutes

The Johannesburg (JNB2) Data Center latency issue has been addressed and performance returned to normal. We will continue to closely monitor the performance in JNB2.

We will provide updates as new information becomes available.

Identified
After 2 hours and 3 minutes

The cause of the degraded performance has been identified and we are working on a fix. We will provide updates as new information becomes available.

Investigating

Some customer connections to the Johannesburg (JNB2) Data Center may experience decreased performance or disconnects from the service. We are currently investigating the issue and will provide additional updates as new information becomes available.

Began at:

Affected components