Log Download Issue

We have confirmed that the logs service is fully restored. We will continue to closely monitor this situation for any re-occurrence. This incident is now closed.

A fix has been deployed and we are currently monitoring the results.

We are continuing to closely monitor the service. We will provide updates as new information becomes available.

We are aware of customers experiencing issues downloading access logs. Customers are unable to receive the email containing link to retrieve logs.

We are currently investigating this issue and working on a fix. Please note that all other aspects of our Web Security Service remain functional.

We will provide an update as soon as more information becomes available.