Resolved
After 13 hours and 50 minutes

Johannesburg (JNB2) data center is fully operational. This incident is resolved.

Monitoring
After 2 hours and 3 minutes

We have identified the underlying cause impacting the data centre connectivity and the services has been restored. We will provide additional updates as new information becomes available.

Investigating

The Johannesburg (JNB2) data centre is currently unavailable. We are investigating the issue and will provide additional information as new information becomes available.

IPSEC customers are requested to bring up their secondary tunnel (if configured) while we work towards resolving this incident.

Began at:

Affected components