APJ Logs and Reporting Issue

We have confirmed that the reporting service is fully restored. We will continue to closely monitor this situation for any re-occurrence. This incident is now closed.

We are aware of customers in APJ region experiencing logs and reporting issues through portal reporting, API and dashboards. Impacted customers may experience degraded performance with logs and reporting functionality. Data ingestion is working normally.

We are handling this issue as a priority and have engaged all appropriate teams. Please note that all other aspects of our Web Security Service remain functional.

We will provide an update as soon as more information becomes available.