Los Angeles Data Center Maintenance on October 26, 2021

Tuesday, 26 October — 6 hours
Complete
Complete

The scheduled maintenance has been completed.

Underway

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Symantec, a division of Broadcom, will be performing maintenance in the Los Angeles (GUSLA11) data center. This maintenance will begin on October 26, 2021, at 03:30 UTC and last for a duration of 6 hours.

Impact

Expect the site to be completely unavailable during the maintenance window.

Customer Action

  • IPsec: Switch to your secondary tunnel prior to the maintenance window.
  • WSS Agent and Unified Agent: User traffic will be automatically redirected by the service to the nearest alternate site during the maintenance window.
  • SEP Agent: User traffic will be automatically redirected by the service to the nearest alternate site during the maintenance window.
  • Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected by the service to the nearest alternate site during the maintenance window.

    WARNING: Any customer, regardless of connection method, with a configuration pointing to a specific site or IP address must manually failover to a secondary site during the migration window to avoid an outage. Explicit redirection should never point to an IP address. Only IPsec connections should be directed to IP addresses.

    Questions?

    If you have further questions regarding this announcement, contact Technical Support. Support information is located at: https://support.broadcom.com/security For real time updates and status visit and subscribe to Broadcom Service Status: https://wss.status.broadcom.com

    Schedule

  • Start Date: October 26, 2021, at 03:30 UTC
  • End Date: October 26, 2021, at 09:30 UTC

    • Began at:

    Affected components