Cloud Secure Web Gateway Release Announcement

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Update

The Cloud Secure Web Gateway Release cancellation notice was issued in error. Please accept our apologies for this confusion. As previously communicated, Broadcom will continue to perform a service-wide deployment of Symantec Cloud SWG (formerly WSS) on December 9, 2022, starting at 21:00 UTC for a duration of 4 hours. See the original communication (first posting) covering Cloud SWG Portal Updates and Impact information.

Update:

The Cloud Secure Web Gateway Release maintenance window has been cancelled. We are working on an updated schedule and a new notification will be issued once a revised schedule is finalized.

Broadcom will perform a service-wide deployment of Symantec Cloud SWG (formerly WSS) on December 9, 2022, starting at 21:00 UTC for a duration of 4 hours.

Cloud SWG Portal Updates

• Renamed “Web Security Service” to “Cloud Secure Web Gateway” (Cloud SWG)
• API for managing URL and IP lists in the Object Library
• Download Cloud Firewall Service (CFS) logs from the portal or with an API
• Adds DNS (TCP/UDP 53) to the default G3 Allow rule for CFS
  • Note: This change will be rolled out gradually across our network. Please see the “Features in Progress” section in the “What’s New” online help topic for more details.
• Bug fixes and minor UI enhancements

For more details and a list of resolved issues, see Preview of Upcoming Cloud SWG Update.

Impact

• During the maintenance period, administrators might need to re-authenticate to the portal.
• Real-time traffic filtering will not be impacted by this maintenance.
• Active log download sessions may experience a brief disruption, which can be resolved by retrying the download.
• Expect intermittent portal availability and existing authenticated sessions to be ended.
• Customers using Management Center jobs to update UPE policy may see the connection terminated and re-established. During the maintenance period, UPE policy push will be unavailable. All previously configured policies will remain active.

Support

Questions? Contact Technical Support by visiting: https://support.broadcom.com/security.

For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://status.broadcom.com