Cloud SWG: Hosted Reporting Issue

We have monitored the service for stability and this incident shall now be closed.

As of 06:19 UTC, the backlog is cleared. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We continue to process the remaining backlog. We will provide updates once new information becomes available.

We have implemented a fix and as a result, we have started ingesting new data. The previously backlogged data is now processing and expected to catch up in couple hours. We will provide updates as new information becomes available.

We are aware of customers experiencing delayed ingestion of hosted reporting logs. We have identified the cause of this issue and are working on a fix.

Please note that all other aspects of our Cloud SWG service remain functional. We will provide an update as soon as more information becomes available.