Cloud SWG: Paris (GFRPA1) Datacenter Maintenance December 14, 2023

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Broadcom will conduct maintenance on Cloud SWG in the Paris (GFRPA1) Datacenter on December 14, 2023 starting at 21:00 UTC, for a duration of 6 hours. Carefully review the information below to avoid disruption of service.

Impact

• Expect the site to be completely unavailable during the maintenance window.
• No IP address changes will occur with this maintenance.

Required Action by Connection Method

• IPsec: Switch to your secondary tunnel prior to the maintenance window.
• All Supported Agents: User traffic will be automatically redirected by the service to the nearest alternate site during the maintenance window.
• Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected by the service to the nearest alternate site during the maintenance window.

WARNING

Any configuration, regardless of connection method, pointing to a specific site or IP address must manually failover to a secondary site during the maintenance window to avoid an outage. Explicit redirection should never point to an IP address. Only IPsec connections should be directed to IP addresses.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located here or on the main Cloud SWG Portal page.

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