Cloud SWG Logs and Reporting Issue

We have monitored the service for stability and this incident shall now be closed.

We have identified the cause of the issue and have implemented a fix.

We will now monitor the service as ingestion of some backlogged data is processed and provide updates as soon as new information becomes available.

We continue to investigate the issue. We will provide updates once new information becomes available.

We are aware of customers experiencing logs and reporting issues through portal reporting and dashboards. Impacted customers may experience missing data on the portal due to ingestion delays and experience issues exporting data from the portal.

We are currently investigating the cause of this issue and will provide updates as new information becomes available. Please note that all other aspects of our Cloud SWG service remain functional.