We have monitored the service for stability and this incident shall now be closed.


We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.


We are aware that a small subset of customers in the South East Asia region using DLP Cloud Detection Service for Cloud Secure Web Gateway may be experiencing ICAP errors while using the service.

We are investigating this issue with the highest priority. We will provide further updates as more information becomes available.

Began at:

Affected components