Cloud SWG: Service Maintenance (Multiple Sites) November 28, 2023

Tuesday, 28 November — 2 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Broadcom will perform maintenance on the Cloud SWG Service on November 28, 2023, from 18:00 UTC to 20:00 UTC on the following Cloud SWG sites:

  • Hong Kong (GCNHK1)
  • Taipei (GTWTA1)
  • Tokyo (GJPTK)
  • Osaka (GJPOS1)
  • Seoul (GKRSE1)
  • Singapore (GSGRS1)
  • Indonesia (GIDJK11)
  • Sydney (GAUSY1)
  • Auckland (GNZAU1)
  • Melbourne (GAUME)
  • Beijing (ACNBJ1)
  • Beijing (ACNBJ2)
  • Shanghai (ACNSH1)
  • Shanghai (ACNSH2)
  • Abu Dhabi (GAEAD1)
  • Mumbai (GINMU1)
  • Riyadh (GSARI)

Impact

During this maintenance event all services will remain operational and available.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located here or on the main Cloud SWG Portal page.

For real time updates and status visit and subscribe to Broadcom Service Status.

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - APAC
      • Auckland, New Zealand (GNZAU)
      • Beijing, China (ACNBJ)
      • Hong Kong (GCNHK)
      • Jakarta, Indonesia (GIDJK)
      • Melbourne, Australia (GAUME)
      • Mumbai, India (GINMU)
      • Osaka, Japan (GJPOS)
      • Seoul, South Korea (GKRSE)
      • Shanghai, China (ACNSH)
      • Singapore (GSGRS)
      • Sydney, Australia (GAUSY)
      • Taipei, Taiwan (GTWTA)
      • Tokyo, Japan (GJPTK)
    • Point of Presence (POP) - Europe And The Middle East
      • Abu Dhabi, UAE (GAEAD)
      • Riyadh, Saudi Arabia (GSARI)