Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

Customer connections using IPSec and Explicit connection methods and connecting to the Montreal (GCAMO1) data center may experience decreased performance or disconnects from the service. All other access methods remain operational.

We are currently investigating the issue and will provide additional updates as new information becomes available.

Began at:

Affected components