Cloud SWG: POP Replacement Announcement Tel Aviv (GILTA1, GILTA2)

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The Symantec Cloud Secure Web Gateway (Cloud SWG) team is pleased to announce a new point-of-presence (POP) in Tel Aviv, Israel. The POP is engineered to service customers in the middle east region and is taking advantage of the new Tel Aviv Google Cloud region. It will be available on September 7, 2023.

As a result, Symantec will decommission the current Tel Aviv Localization Zone, GILTA1, which is hosted in the London Google Cloud region. The decommission will occur on September 28, 2023.

Carefully review the information below to avoid disruption of service.

New POP GILTA2 General Availability Date: September 7, 2023

GILTA1 Decommission Date: September 28, 2023

Ingress IP Addresses (all Access Methods):

• 198.135.125.164 - NEW SEPTEMBER 7, 2023 (GILTA2)
• 198.135.124.164 - TO BE RETIRED SEPTEMBER 28, 2023 (existing GILTA1 ingress IP address)

Egress IP Addresses:

• 198.135.125.0/24 - NEW SEPTEMBER 7, 2023 (GILTA2)
• 198.135.124.0/24 - TO BE RETIRED SEPTEMBER 28, 2023 (existing GILTA1 egress IP range)

Required Action

Prior to the decommission date:

• Firewall rules regulating connectivity to/from your network to Cloud SWG should be adjusted to allow traffic to pass to the NEW IP network listed above.
• Third party applications that regulate connections by source IP address should be updated to accept connections from the NEW egress IP networks listed above to ensure traffic proxied through Cloud SWG can reach the application.
• Auth Connector must be able to communicate with all egress ranges listed above on TCP 443, where applicable.

Failure to make these changes could prevent users from connecting to WSS, accessing third party web applications, or authenticating against the service using the Auth Connector (where applicable).

• IPsec: Customers must update their tunnel configurations to point to the NEW ingress IP address before September 28, 2023. This change can be made after September 7, 2023.
• WSS Agent, SEP Agent: Agent traffic will be automatically redirected to the new POP. No customer action is required.
• Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected to the new POP. No customer action is required.
• Regardless of the connection method, any configuration pointing to a specific POP hostname or IP address (not recommended) must be manually switched to the new POP prior to the decommissioning date to avoid an outage.

Please visit this KB article for a full list of IP networks used by Cloud SWG.

Technical Support

Experiencing issues? Contact technical support by visiting here.

For service status and maintenance updates visit and subscribe to Broadcom Service Status.